Bird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using Bird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Bird Video Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

Bird Video's features include Personalization, Recording, Conversation Intelligence, etc. and Bird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also Bird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistent...ly high." - Loes Quinten

Peer review evidence (same sources as the product rating summary)

"...We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads...." Testimonial by Robin van den Burg, Managing Director, Aegon Advisory
"...Automate reports with transcriptions, compliance tracking, and call analytics. ..." Video Scheduling
"Bird Deliverability Analytics helped Eventbrite improve email seeding and deliverability analytics. Before Bird, manual seeding took hours or days and teams lacked accurate deliverability metrics. With Bird, Eventbrite set up campaign seeding in minutes and gained real-time deliverability insights. The Automatic Inline Seeding tool made the process easy and reliable. Eventbrite's customer experience teams now track email status quickly, helping event creators and attendees. Bird's support and features met Eventbrite's needs for reliable email delivery and analytics." https://bird.com/en-us/customers/eventbrite

Bird Video, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Bird Video Customer wins, Customer success stories, Case studies

What solutions does Bird Video provide for Collaboration?

How does Bird Video address your Sales Call Management Challenges?

What benefits does Bird Video offer for Contact List Management?

What makes Bird Video ideal for Customer Feedback Management?

How does Bird Video address your Attendee Engagement Challenges?

11 buyers and buying teams have used Cuspera to assess how well Bird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory

We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
CUSTOMERS TESTIMONIALS
Bird Video testimonial

Loes Quinten

Manager Recruitment

PostNL

The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high. Testimonial By Loes Quinten
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory

We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
 

BukuWarung - Financial Services - Financial Services

Bird helped BukuWarung increase OTP conversion rates by 15%. BukuWarung used Bird to test and optimize OTP delivery via SMS and WhatsApp. SMS outperformed WhatsApp, leading to a 97% delivery rate. Th...e company now verifies over 200,000 merchants each month. Bird's platform enabled fast experimentation and cost-effective communication.

 

Aramex - Transportation/Trucking/Railroad - Transportation/Trucking/Railroad

Bird enabled Aramex to handle 500,000 WhatsApp messages each month. The logistics company used WhatsApp automation for tracking updates, delivery confirmations, and rescheduling. AI-powered routing h...elped categorize and direct inquiries to the right team. Multilingual support in Arabic and English improved customer communication. Aramex achieved 2.7x agent productivity with Bird's solution.

 

Genesys - Information Technology And Services - Information Technology and Services

Bird helped Genesys achieve 4x more email production in just 90 days. Over 100 marketers used Bird’s no-code Email Design System to build campaigns in 10+ languages. The platform locked down branding..., reduced QA time, and enabled global collaboration. Integration with Eloqua allowed fast campaign exports and simplified quality checks. Genesys now creates on-brand, error-free emails faster and at scale.

 

Binance - Financial Services - Financial Services

Binance used Bird to increase its marketing email volume by 2.5x. The company needed to scale email campaigns without hurting deliverability. Bird's AI warming agent and real-time reputation monitori...ng helped Binance ramp up volume while keeping sender reputation strong. Open and click rates stayed steady even as email volume grew. Binance avoided deliverability issues seen with other providers.

 

Expert - Consumer Electronics - Consumer Electronics

Bird helped Expert connect 225+ agents with customers using WhatsApp. Expert added a WhatsApp button to product pages, letting shoppers chat with agents in real time. This made online shopping feel m...ore personal, like in-store visits. Expert now handles over 50,000 WhatsApp messages each month. The new system led to an 80% conversion rate from inbound leads to sales.

 

Eventbrite - Events Services - Events Services

Bird Deliverability Analytics helped Eventbrite cut campaign seeding time from hours to minutes. The platform gave Eventbrite accurate, real-time deliverability metrics for all teams. This improved i...nbox placement and reduced manual work for customer experience and email teams. Eventbrite now saves hours on email operations and tracks deliverability issues faster. Reliable metrics support better decision making and a smoother ticketing experience.

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bird Video

What is Bird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is Bird Video used for?

Bird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of Bird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of Bird Video.

Who uses Bird Video?

Bird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are Bird Video alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Bird Video.

Where is Bird Video located?

Bird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Video for collaboration and sales call management

Bird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for Bird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Video

Bird B.V. News

M&A

Bird boosts its stake to 5.39% as CM.com rejects 165.8M 'unsolicited ...

Bird increased its stake in CM.com to 5.39% after offering 5.16 per share in an all-cash bid, valuing CM.com at 165.8M. CM.com's board rejected the bid, citing insufficient long-term value. Despite the rejection, Bird continues to hold a significant share, reflecting its interest in CM.com's technology platform.

Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Financials

SERIES C