Bird Video Overview

Messagebird-video enables personal customer care through a digital experience. The customer-first video platform transforms physical business interactions.

Use Cases

Customers recommend Collaboration, Sales Call Management, Contact List Management, as the business use cases that they have been most satisfied with while using Bird Video.

Other use cases:

  • Customer Feedback Management
  • Attendee Engagement
  • Workflow Management
  • Content Sharing
  • Coaching
  • Document Sharing
  • Event Onboarding
See all use cases See less use cases

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Bird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Bird Video Use-Cases and Business Priorities: Customer Satisfaction Data

Bird Video works with different mediums / channels such as Video. Offline. and Phone Calls.

Bird Video's features include Personalization, Recording, Conversation Intelligence, etc. and Bird Video support capabilities include AI Powered, Phone Support, Chat Support, etc. also Bird Video analytics capabilities include Analytics, and Custom Reports.

Reviews

"The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly." - Wilfried Poorthuis

Bird Video, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Bird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Bird Video is popular in Marketing And Advertising, Education, and Professional Training & Coaching and is widely used by Small Business, Mid Market, and Enterprise.

Bird Video Customer wins, Customer success stories, Case studies

What benefits does Bird Video offer for Collaboration?

How does Bird Video facilitate Sales Call Management?

What Are the key features of Bird Video for Contact List Management?

How can Bird Video enhance your Customer Feedback Management process?

What Are the key features of Bird Video for Attendee Engagement?

11 buyers and buying teams have used Cuspera to assess how well Bird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
CUSTOMERS TESTIMONIALS
Bird Video testimonial

Wilfried Poorthuis

Director

Spotta
The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis
Bird Video testimonial

Robin van den Burg

Managing Director

Aegon Advisory
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg
Bird Video testimonial

Jaap Dijkhuizen

Solutions Consultant

Genesys
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen

Glovo - Internet

Glovo used Bird's Flow Builder with WhatsApp Business to speed up partner onboarding. The challenge was slow onboarding and high costs. Flow Builder automated conversations and tasks, making onboardi...ng faster and easier. Glovo saw a 4x increase in onboarding speed in some countries. Partner onboarding capacity grew by over 300%. Onboarding costs dropped by 30% to 80% depending on the country.

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Airwallex - Financial Services

Airwallex had trouble sending SMS messages in some countries. This caused problems for customers who needed 2FA codes. Airwallex partnered with Bird to fix these issues. Bird helped Airwallex reduce ...SMS onboarding time from over a month to 7 days. Airwallex expanded into 30 new countries in 2 months. SMS deliverability improved from 89.6% to 94.4%.

Read on →

Zillow - Real Estate

Zillow wanted to improve how they sent emails to users. They needed to make sure emails arrived on time, even during busy times. Zillow used Bird's email solutions to help with this. After switching ...to Bird, Zillow could track email performance better and send more emails with confidence. As a result, Zillow increased their email open rates by 161% in the first month.

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PagerDuty - Information Technology And Services

PagerDuty needed to send important alerts to the right people fast, no matter where they were in the world. They used Bird’s Voice connectivity to make sure their notifications worked everywhere. Bir...d gave PagerDuty access to over 220 global telecom providers and reliable caller ID. This helped PagerDuty deliver business-critical notifications and reduce downtime for their customers.

Read on →

Bumrungrad International Hospital - Hospital & Health Care

Bird helped Bumrungrad International Hospital launch an omnichannel communication platform. The hospital needed to reach patients in over 190 countries and handle language and time zone barriers. Bir...d integrated chat channels like Line, WhatsApp, and Facebook Messenger, and connected with Salesforce for centralized oversight. After using Bird, Bumrungrad no longer misses patient interactions and now offers secure, efficient, and multilingual support. The hospital improved patient engagement and became more responsive to diverse needs.

Read on →

CARSOME - Automotive

Bird helped CARSOME use WhatsApp to talk to customers faster and better. CARSOME used to have slow, messy replies and low conversions with SMS. With Bird, they now send automated updates, reminders, ...and personal messages on WhatsApp. Customers get answers 60% faster. Over 10% of orders now convert during the pre-screen process. CARSOME keeps all chats in one place, making it easier to help customers and sell more cars.

Read on →

MessageBird Tutorial For The Beginners - How To Use MEssageBird

Video Thumbnail

Frequently Asked Questions(FAQ)

for Bird Video

What is Bird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

It creates video calls that comply with workflows, security requirements, and customer journeys. MessageBird Video is 100% configurable.

What is Bird Video used for?

Bird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of Bird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of Bird Video.

Who uses Bird Video?

Bird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are Bird Video alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Bird Video.

Where is Bird Video located?

Bird Video is headquartered at Amsterdam, North Holland.
lightning

Peers used Bird Video for collaboration and sales call management

Bird Video Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for Bird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for Bird Video

Bird B.V. News

M&A

Bird boosts its stake to 5.39% as CM.com rejects 165.8M 'unsolicited ...

Bird increased its stake in CM.com to 5.39% after offering 5.16 per share in an all-cash bid, valuing CM.com at 165.8M. CM.com's board rejected the bid, citing insufficient long-term value. Despite the rejection, Bird continues to hold a significant share, reflecting its interest in CM.com's technology platform.

Read more →

Bird B.V. Profile

Company Name

Bird B.V.

Company Website

https://bird.com/en-us/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES C