24sessions is a video conferencing and online meeting solution that aims to improve communication and collaboration, within and outside company. It empowers banks, insurers, and other service providers to offer video calling as a new channel for interacting with clients. It also develops technology and services that help businesses reinvent the way they connect, talk, and advise the customers. 24session helps to improve internal communications, scale best practices and increase sales and revenue.
24session is a highly configurable video call journey for customer contact. It helps to schedule video calls, allow customers to book a meeting or start an instant video call on the site, host secure 1-click video calls, and also get workable reporting and insights out of the most valuable customer meetings.
Some of its features are meeting scheduling, booking forms, frictionless video calling, two-way content share, reviews and feedback, view and download recordings and more.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well 24sessions solves your Webinar and Conferencing needs.
Robin van den Burg
Robin van den Burg
We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average.
There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix.
The application of 24sessions is very easy to work with. No downloads are needed for candidates. The implementation went fast and the 24sessions Customer Success team is very flexible. Candidate satisfaction scores of video-interviews are consistently high.
Case Study Rabobank
Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.Read Story →
Case Study Schiphol Airport
Find out how Amsterdam Airport Schiphol is using video calls to add a human touch to digital passenger support.Read Story →
Case Study Achmea
Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.Read Story →
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
Sales call management With Phone calls and Video
Call recording With Phone calls and Video
Call transcription With Phone calls and Video
Meeting management With Chat and Skype
Call analytics With Phone calls and Video
Collaboration With Video and Offline and Phone calls
Attendee engagement With Video and Phone calls
Engaging and following up With Video and Phone calls and E mail
Contact list management With Video and Phone calls
Customer feedback management With Video and Phone calls
Measuring net promoter score With Video and Phone calls
Measuring customer satisfaction With Video and Phone calls
Content management With Video and Phone calls and Chat and Mobile
Content sharing With Video and Phone calls and Chat and Mobile
Sales document management With Video and Phone calls and Chat and Mobile
Document sharing With Video and Phone calls and Chat and Mobile
Workflow management With Video and Phone calls
Coaching With Phone calls and Video
Event onboarding With Video and Mobile and Mobile app
Helpdesk management With Phone calls and Video
Rating and review management With Video and Phone calls
Lead management With Video and Phone calls
Generation of new leads With Video and Phone calls
Manage social presence
Social media analytics
Customer case management
Lifetime value management With Text sms
Popular Business Setting
- Marketing and Advertising
- Professional Training & Coaching
- Small Business
- Mid Market
IT and Other Capabilities
Top Failure Risks for 24sessions