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24sessions

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2039 Reviews, Testimonials & Expert Opinions)
(2039 Reviews, Testimonials & Expert Opinions)

A customer engagement software providing video conferencing for customer communications enabled with regulatory and workflow requirements

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About 24sessions

24sessions is a video conferencing and online meeting solution that aims to improve communication and collaboration, within and outside company. It empowers banks, insurers, and other service providers to offer video calling as a new channel for interacting with clients. It also develops technology and services that help businesses reinvent the way they connect, talk, and advise the customers. 24session helps to improve internal communications, scale best practices and increase sales and revenue.

24session is a highly configurable video call journey for customer contact. It helps to schedule video calls, allow customers to book a meeting or start an instant video call on the site, host secure 1-click video calls, and also get workable reporting and insights out of the most valuable customer meetings.

Some of its features are meeting scheduling, booking forms, frictionless video calling, two-way content share, reviews and feedback, view and download recordings and more.

Evaluating 24sessions for your Webinar and Conferencing need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 2039 insights from peers and experts who used 24sessions to help you determine how well it fits your Webinar and Conferencing needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well 24sessions solves your Webinar and Conferencing needs.

Case Studies

Case Study Rabobank

Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

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Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

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Case Study Schiphol Airport

Find out how Amsterdam Airport Schiphol is using video calls to add a human touch to digital passenger support.

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Find out how Amsterdam Airport Schiphol is using video calls to add a human touch to digital passenger support.

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Case Study Achmea

Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.

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Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.

Read Story →

Peer and Expert Opinions
for 24sessions

Goals

Scale best practices and Grow business are the most popular goals peers achieved using 24sessions .

Other goals:

  • Enhance customer relationships
  • Attract more attendess
  • Improve event ROI
See all goals See less goals

Channels

It is the best suited for video, phone calls, chat, channels.

Other channels:

  • mobile
  • offline
  • Skype
  • events
  • trade shows
  • website
  • e-mail
  • omnichannel
  • mobile app
  • text SMS
See all channels See less channels

Processes

Peers recommend sales call management, collaboration, Attendee engagement, as the business processes that they have been most satisfied while using 24sessions .

Read Peer and Expert Experience for Business Use Cases

Sales call management With Phone calls and Video

Call recording With Phone calls and Video

Call transcription With Phone calls and Video

Meeting management With Chat and Skype

Call analytics With Phone calls and Video

Collaboration With Video and Offline and Phone calls

Attendee engagement With Video and Phone calls

Engaging and following up With Video and Phone calls and E mail

Contact list management With Video and Phone calls

Customer feedback management With Video and Phone calls

Measuring net promoter score With Video and Phone calls

Measuring customer satisfaction With Video and Phone calls

Content management With Video and Phone calls and Chat and Mobile

Content sharing With Video and Phone calls and Chat and Mobile

Sales document management With Video and Phone calls and Chat and Mobile

Document sharing With Video and Phone calls and Chat and Mobile

Workflow management With Video and Phone calls

Coaching With Phone calls and Video

Event onboarding With Video and Mobile and Mobile app

Helpdesk management With Phone calls and Video

Rating and review management With Video and Phone calls

Lead management With Video and Phone calls

Generation of new leads With Video and Phone calls

Manage social presence

Social media analytics

Customer case management

Co branding

Lifetime value management With Text sms

See allless Activities

Popular Business Setting
for 24sessions

Top Industries

  • Marketing and Advertising
  • Professional Training & Coaching
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used 24sessions to Scale best practices and Grow business

Verify if it works for you

Peer and Expert Opinion on Features
for 24sessions

  • Low
  • Medium
  • High

Personalization

Recording

Conversation Intelligence

Dashboard

Voice transcription

IT and Other Capabilities
for 24sessions

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Phone Support

24/7 Support

Email Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for 24sessions

Vendor Profile Details

Company Name 24sessions
Company Website https://www.24sessions.com/
HQ Location Hogehilweg 19, Amsterdam, NL
Employees 11-50
Social