MessageBird Video Overview

This is a summary of the comprehensive capabilities and benefits of MessageBird Video based on over 1364 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

MessageBird Video, Gruveo, StarLeaf Platform, Business Hangouts, NTT Cloud UC (formerly Arkadin Anywhere), etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if MessageBird Video is right for your needs? Our Cuspera AI engine can evaluate how MessageBird Video fits your specific business needs, industry, and context. Get your personalized assessment report today.

MessageBird Video supports business activities such as:

  • Collaboration
  • Sales Call Management
  • Contact List Management
  • Customer Feedback Management
  • Attendee Engagement

MessageBird Video can help you with many business goals, such as Attract More Attendees, Enhance Customer Relationships, Scale Best Practices, Grow Business, and Improve Event ROI. It can help manage these activities if you use Video Offline and Phone Calls for these needs. As a solution, MessageBird Video's capabilities include Personalization, Recording, Conversation Intelligence, etc.

MessageBird Video Marketing and Advertising Vertical is its biggest customer base.

Reviews

"The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. " - Wilfried Poorthuis

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well MessageBird Video solved their Webinar and Conferencing needs. Cuspera uses 1364 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Attract More Attendees and Enhance Customer Relationships are the most popular business priorities peers achieved using MessageBird Video.

Other priorities:

  • Scale Best Practices
  • Grow Business
  • Improve Event ROI
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Sales Call Management , Contact List Management , as the business use cases that they have been most satisfied while using MessageBird Video.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video and Offline

4.54/5 ★

Read Reviews (83)

"...We work in close collaboration with our clients, so we can fully understand your business goals and objectives...." Customer Success Program
Sales Call Management with Phone Calls and Video

4.78/5 ★

Read Reviews (79)

"...Our take care of the rest - repetitive admin jobs, scheduling of meetings and compliance tasks. ..." The next step in banking convenience
call recording

4.79/5 ★

Read Reviews (29)

"...24sessions video calls can be recorded by default or when activated by the host...."
call transcription

4.67/5 ★

Read Reviews (23)

"...24sessions Conversation Intelligence automatically transcribes your video calls, collects customer insights and tracks goal attainment of each meeting...."
meeting management

4.53/5 ★

Read Reviews (19)

"...Our booking technology allows scheduled meetings, instant click to call journeys and escalation from chat. ..."
call analytics

4.26/5 ★

Read Reviews (5)

"...See how our scheduling, video calling experiences and analytics solution delivers frictionless customer journeys for personal contact. ..."
Contact List Management with Video and Phone Calls

2.85/5 ★

Read Reviews (47)

"...Integrate 24sessions video calling within your omnichannel customer contact architecture. ..." Customer Success Program
PEER EXPERIENCES
Collaboration with Video and Offline

4.54/5 ★

Read Reviews (83)

"...We work in close collaboration with our clients, so we can fully understand your business goals and objectives...." Customer Success Program
Sales Call Management with Phone Calls and Video

4.78/5 ★

Read Reviews (79)

"...Our take care of the rest - repetitive admin jobs, scheduling of meetings and compliance tasks. ..." The next step in banking convenience
call recording

4.78/5 ★

Read Reviews (29)

call transcription

4.78/5 ★

Read Reviews (23)

meeting management

4.78/5 ★

Read Reviews (19)

call analytics

4.78/5 ★

Read Reviews (5)

Contact List Management with Video and Phone Calls

2.85/5 ★

Read Reviews (47)

"...Integrate 24sessions video calling within your omnichannel customer contact architecture. ..." Customer Success Program

23+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1364 insights from peers and experts to help you assess how these MessageBird Video use cases fit your Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis

Robin van den Burg

Managing Director

Aegon Advisory

We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen
CUSTOMERS TESTIMONIALS

Wilfried Poorthuis

Director

Spotta

The technology and expertise of 24sessions helped us digitize our recruitment process to find the thousands of millennials we recruit yearly. Testimonial By Wilfried Poorthuis

Robin van den Burg

Managing Director

Aegon Advisory

We collaborate with 24sessions on our advisory services because it's really user-friendly, works in every browser and requires no downloads. It's a great way to discuss complex topics like pensions and mortgages. Our sessions receive a 9,3/10 on average. Testimonial By Robin van den Burg

Jaap Dijkhuizen

Solutions Consultant

Genesys

There is a growing demand to provide customers with a more contextual and personal experience. The 24sessions integration provides a simple and highly scalable solution for our customers to add video calling to their omnichannel strategy mix. Testimonial By Jaap Dijkhuizen

Case Studies

COMPANY CASE STUDIES
Case Study Schiphol Airport

Find out how Amsterdam Airport Schiphol is using video calls to add a human touch to digital passenger support.

Read More
Case Study Rabobank

Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

Read More
Case Study Achmea

Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.

Read More

Frequently Asked Questions(FAQ)

for MessageBird Video

What is MessageBird Video?

MessageBird Video Platform is built for personal, virtual customer interactions. One-click video chatting on any browser or device. The MessageBird Video platform is ISO 27001 certified, GDPR proof, PCI compliant, and regularly PEN-tested.

What is MessageBird Video used for?

MessageBird Video is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Enhance Customer Relationships by Collaboration, Sales Call Management and Contact List Management .

What are the top features of MessageBird Video?

Personalization, Recording and Conversation Intelligence are some of the top features of MessageBird Video.

Who uses MessageBird Video?

MessageBird Video is used by Marketing And Advertising, Education and Professional Training & Coaching among other industries.

What are MessageBird Video alternatives?

Gruveo, StarLeaf Platform, Business Hangouts and NTT Cloud UC (Formerly Arkadin Anywhere) are popular alternatives for MessageBird Video.

Where is MessageBird Video located?

MessageBird Video is headquartered at Amsterdam, North Holland.

Popular Business Setting

for MessageBird Video

Top Industries

  • Marketing and Advertising
  • Education
  • Professional Training & Coaching

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used MessageBird Video to Attract more attendees and Enhance customer relationships

Peer and Expert Opinion on Features

for MessageBird Video

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.10/5 ★

Read Reviews (79)
Recording

4.44/5 ★

Read Reviews (77)
Conversation Intelligence

4.20/5 ★

Read Reviews (18)
Dashboard

4.10/5 ★

Read Reviews (15)
Voice transcription

4.35/5 ★

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Personalization

4.10/5 ★

Read Reviews (79)
Recording

4.44/5 ★

Read Reviews (77)
Conversation Intelligence

4.20/5 ★

Read Reviews (18)
Dashboard

4.10/5 ★

Read Reviews (15)
Voice transcription

4.35/5 ★

Read Reviews (9)

IT and Other Capabilities

for MessageBird Video

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.49/5 ★

Read Reviews (142)
Data Import

4.34/5 ★

Read Reviews (115)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.49/5 ★

Read Reviews (142)
Data Import

4.34/5 ★

Read Reviews (115)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.13/5 ★

Read Reviews (30)
Chat Support

3.69/5 ★

Read Reviews (13)
24/7 Support

3.66/5 ★

Read Reviews (131)
Email Support

3.38/5 ★

Read Reviews (12)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

4.13/5 ★

Read Reviews (30)
Chat Support

3.69/5 ★

Read Reviews (13)
24/7 Support

3.66/5 ★

Read Reviews (131)
Email Support

3.38/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.43/5 ★

Read Reviews (46)
Analytics

4.20/5 ★

Read Reviews (74)
Custom Reports

4.19/5 ★

Read Reviews (87)

Software Failure Risk Guidance

?

for MessageBird Video

Overall Risk Meter

Low Medium High

Top Failure Risks for MessageBird Video

Vendor Profile Details

Company Name

MessageBird

Company Website

https://messagebird.com/en/

HQ Location

Amsterdam, North Holland

Employees

251-500

Social

Financials

SERIES C