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24sessions

4.51 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1714 Reviews, Testimonials & Expert Opinions)
(1714 Reviews, Testimonials & Expert Opinions)

A customer engagement software providing video conferencing for customer communications enabled with regulatory and workflow requirements

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About 24sessions

24sessions is a video conferencing and online meeting solution that aims to improve communication and collaboration, within and outside company. It empowers banks, insurers, and other service providers to offer video calling as a new channel for interacting with clients. It also develops technology and services that help businesses reinvent the way they connect, talk, and advise the customers. 24session helps to improve internal communications, scale best practices and increase sales and revenue.

24session is a highly configurable video call journey for customer contact. It helps to schedule video calls, allow customers to book a meeting or start an instant video call on the site, host secure 1-click video calls, and also get workable reporting and insights out of the most valuable customer meetings.

Some of its features are meeting scheduling, booking forms, frictionless video calling, two-way content share, reviews and feedback, view and download recordings and more.

Evaluating 24sessions for your Webinar and Conferencing need?

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Our AI advisor, Wyz, harnessed 1714 insights from peers and experts who used 24sessions to help you determine how well it fits your Webinar and Conferencing needs.

Reviews - Case Studies

Case Study Rabobank

Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

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Discover how Rabobank introduced and implemented video calling as a new channel for customer interaction for 5000+ agents.

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Case Study Schiphol Airport

Find out how Amsterdam Airport Schiphol is using video calls to add a human touch to digital passenger support.

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Find out how Amsterdam Airport Schiphol is using video calls to add a human touch to digital passenger support.

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Case Study Achmea

Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.

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Learn how Achmea and its B2B label Centraal Beheer used video calls for claims and account management, reaching an NPS of +78.

Read Story →

Peer and Expert Opinions
for 24sessions

Goals

Improve internal communications and Increase sales & revenue are the most popular goals peers achieved using 24sessions .

Other goals:

  • Scale best practices
  • Acquire customers
  • Enhance customer relationships
See all goals See less goals

Channels

It is the best suited for video, phone calls, chat, channels.

Other channels:

  • mobile
  • offline
  • Skype
  • events
  • trade shows
  • website
  • e-mail
  • omnichannel
  • out of home
  • brochure
  • user generated content
  • blogs
See all channels See less channels

Processes

Peers recommend sales call management, collaboration, engagement management, as the business processes that they have been most satisfied while using 24sessions .

Read Peer and Expert Experience for Business Use Cases

Sales call management With Phone calls and Video

Call recording With Phone calls and Video

Call transcription With Phone calls and Video

Meeting management With Chat and Skype and Phone calls

Call analytics With Phone calls and Video

Collaboration With Video and Offline

Engagement management With Video and Phone calls

Content management With Video and Phone calls and Chat and Mobile

Content sharing With Video and Phone calls and Chat and Mobile

Contact list management With Phone calls and Video

Coaching With Phone calls and Video

Sales document management With Phone calls and Video and Chat and Mobile

Document sharing With Phone calls and Video and Chat and Mobile

Workflow management With Video and Phone calls

Customer feedback management With Phone calls and Video

Measuring net promoter score With Video and Phone calls

Measuring customer satisfaction With Video and Phone calls

Helpdesk management With Phone calls and Video

Rating and review management With Video and Phone calls

Training & onboarding With Video

Lead management With Video and Phone calls

Social media management

Social media analytics

Co branding

Generation of new leads With Video and Phone calls

See allless Activities

Popular Business Setting
for 24sessions

Top Industries

  • Marketing and Advertising
  • Professional Training & Coaching
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used 24sessions to Improve internal communications and Increase sales & revenue

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IT and Other Capabilities
for 24sessions

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Chat Support

Phone Support

24/7 Support

Email Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for 24sessions

First 5 Reports are Free

Vendor Profile Details

Company Name 24sessions
Company Website https://www.24sessions.com/
HQ Location Hogehilweg 19, Amsterdam, NL
Employees 11-50
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