Zultys: Zultys-MXIE software integrates and manages communication functions in a desktop client application. It provides a unified interface for various communication needs.
MiCollab: MiCollab is an enterprise collaboration platform by Mitel that powers communications anytime, anywhere. It integrates various tools for seamless connectivity.
Introducing Zultys and MiCollab
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zultys covers Helpdesk Management with Phone Calls, Collaboration with Offline, Conference Call Management with Offline, Communication Management with Phone Calls, etc.
MiCollab focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zultys and MiCollab: Best activities based on customer satisfaction
Zultys in Action: Unique Activities
How efficiently Does Zultys manage your Helpdesk Management?
"...Find a reseller you trust to help implement and support it or go with the Zultys hosted and supported product...." Peer review by Brandon S, Partner
What Are the key features of Zultys for Communication Management?
"...Like to keep track or call statistics...." Peer review by Gabriel R, I agree that my network is more secure, thanks to Fortigate
MiCollab in Action: Unique Activities
How efficiently Does MiCollab manage your Collaboration?
"...Pricing is not available on the website, but there's a 6 month free trial for qualifying customers of the Mitel MiCollab enterprise collaboration suite. ..." Working from home, keeping connected: 17 video conferencing and collaboration tools to consider
How can MiCollab optimize your Conference Call Management Workflow?
"...You can initiate calls, setup and/or start conference calls, even text chat with others on the same VoIP system...." Peer review by Anonymous Reviewer, Legal Services
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Improve consistency
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Improve efficiency
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Improve visibility
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Improve ROI
- See 4 more
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Improve internal communications
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Improve stakeholder relations
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Enhance customer relationships
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Acquire customers
- See 1 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Zultys | MiCollab | |
|---|---|---|
| Peer score | 4.1 | 3.8 |
| Peer insights | 1049 | 186 |
| Top industries |
Marketing And Advertising 23.0%
Financial Services 15.0%
Government Administration 14.0%
|
Utilities 18.0%
Insurance 16.0%
Education 13.0%
|
| SMB and Mid-Market | 85.0% | 94.0% |
| Enterprise | 15.0% | 6.0% |
News
Latest Zultys news
Zultys Recognized with 2026 Visionary Spotlight Award for Customer Service
Zultys received the 2026 Visionary Spotlight Award for Customer Service from ChannelVision Magazine. This recognition highlights Zultys' commitment to providing exceptional customer and partner support through its U.S.-based Level 3 support team and innovative features like the "easy" button on Zultys Cloud Services deployment phones.
Latest MiCollab news
Mitel Appoints Jeroen de Witte as Executive Vice President, Engineering and Support
Mitel has appointed Jeroen de Witte as Executive Vice President of Engineering and Support. De Witte, who joined Mitel in 2020, will oversee technology strategy and product delivery. He succeeds Al Hurren, who is retiring after two decades with the company.