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Zoho CRM Plus vs Suitecrm: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho CRM Plus vs. Suitecrm is based on a specific set of business needs and context. The comparison uses 2401 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho CRM Plus and Suitecrm

Zoho CRM Plus, Suitecrm, Soffront, Salesseek, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho CRM Plus covers Engagement Management with Social Media, Social Media Management with Social Media, Social Media Marketing with Social Media, Helpdesk Management with E-Mail, etc.

Suitecrm focuses on Engagement Management, Sales Document Management with Mobile, Contact List Management with Phone Calls, Workflow Management with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho CRM Plus

Focus area

Zoho CRM Plus is better than Suitecrm for

Software Failure Risk

  • medium

logo Suitecrm

Focus area

Suitecrm is better than Zoho CRM Plus for

Software Failure Risk

  • medium

About

Zoho CRM Plus | The customer experience platform across every channel

Opensource CRM for businesses

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

67

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

engaging on social media

managing social media account


social media marketing


helpdesk management



customer feedback management

measuring customer satisfaction


lifetime value management


conversion management


competitive intelligence


campaign management


workflow management


contact list management


knowledge management


training & onboarding



pipeline management


communication management

sending & publishing communications

tracking & monitoring communications



promotion management


discount management




generation of new leads


lead qualification


sales document management

proposal & quote management

contract management





relationship management


sales call management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve digital and social presence

  • Improve stakeholder relations

  • Grow market share

  • See 3 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • website

  • events

  • trade shows

  • point of sale

  • video

  • chat

  • causes and charity

  • Facebook

  • games

  • promotions

  • on premises

  • See 13 more
  • e-mail

  • phone calls

  • mobile

  • offline

  • social media

  • website

  • events

  • trade shows

  • point of sale

  • video

  • chat

  • causes and charity

  • Facebook

  • games

  • promotions

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting