Comparison Summary
This comparison report of Zilliant Sales IQ vs. 3CLogic is based on a specific set of business needs and context. The comparison uses 460 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zilliant Sales IQ and 3CLogic
Zilliant Sales IQ, and 3CLogic belong to a category of solutions that help Sales Enablement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zilliant Sales IQ covers Sales Document Management, Cross Selling, Upselling, Account Management, etc.
3CLogic focuses on Helpdesk Management with Phone Calls, Lead Analytics with Review Sites, Sales Call Management with Phone Calls, Social Media Management, etc.
"We chose Zilliant because their team authentically engaged with our employees to understand our business. They were able to develop and articulate clear cases to demonstrate the value of their platform. " - Karl Kottke
"I'm an experienced workforce and call routing manager familiar with Genesys, Avaya, and VOIP systems. 3CLogic is very user-friendly and easy to comprehend. I would imagine someone with no experience at all could get a very basic call routing up and ...running within a single day! I've been impressed with the IVR functionality. - For those familiar with IVR's 3CLogic has an interface that allows users to make many of the changes that used to take days in previous platforms, in minutes. The customer service is very good. The technicians are friendly, knowledgeable and willing to help. I would highly recommend taking a look at this product for any size Call Center. " - Richard
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Sales Enablement tool to generate actionable customer insights for sales growth
3CLogic | Cloud Technology for Your Call Center Enterprise
Age
1999
Financials
SERIES F
SERIES B
Business Need
Total Processes
(we found evidences for)
13
23
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve ROI
- See 2 more
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Increase sales & revenue
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Improve digital and social presence
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Improve ROI
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Enhance customer relationships
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Scale best practices
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Improve internal communications
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Acquire customers
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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review sites
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Amazon
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print media
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magazine
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chat
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website
- See 5 more
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phone calls
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e-mail
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review sites
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Amazon
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print media
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magazine
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chat
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website
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
