3CLogic Overview

3CLogic transforms CX and EX with AI-powered contact center solutions. CRM and Customer Service Management platforms are enhanced globally by their offerings.

Use Cases

Customers recommend Helpdesk Management, Lead Analytics, Sales Call Management, as the business use cases that they have been most satisfied with while using 3CLogic.

Other use cases:

  • Social Media Analytics
  • Funnel Analysis
  • Workflow Management
  • Sending & Publishing Communications
  • Sales Document Management
  • Customer Case Management
  • Engaging And Following Up
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using 3CLogic.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

3CLogic Use-Cases and Business Priorities: Customer Satisfaction Data

3CLogic works with different mediums / channels such as Phone Calls, Review Sites, and Amazon,

3CLogic's features include Dashboard, and Ticketing.

Reviews

"We have been very impressed with the customization that 3CLogic provides and the customer service available. They have answered all questions we have and are quick to respond to any problems that arise. The dialing system itself is reliable and keep...s our telemarketers on the phones for the whole day, which is more than could be said about SalesDialers. Overall we are very pleased and would recommend switching to this system if you haven't already." - Tom

3CLogic, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for 3CLogic

Top Industries

  • Construction
  • Information Technology and Services
  • Automotive

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

3CLogic is popular in Construction, Information Technology And Services, and Automotive and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on 3CLogic Use Cases

How efficiently Does 3CLogic manage your Helpdesk Management?

What solutions does 3CLogic provide for Sales Call Management?

How efficiently Does 3CLogic manage your Social Media Analytics?

14+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well 3CLogic solved their Sales Enablement needs. Cuspera uses 400 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
3CLogic testimonial

Tom

Cardinal Advisors

We have been very impressed with the customization that 3CLogic provides and the customer service available. They have answered all questions we have and are quick to respond to any problems that arise. The dialing system itself is reliable and keeps our telemarketers on the phones for the whole da...y, which is more than could be said about SalesDialers. Overall we are very pleased and would recommend switching to this system if you haven't already.

Testimonial By Tom
3CLogic testimonial

Kumar Thangaveloo

Linfox

A group of great team players who understand client's requirements and work to the success of client's needs. Testimonial By Kumar Thangaveloo
3CLogic testimonial

Bobby Pearson

PGA Superstore ServiceNow Store

The customer experience we offer in our contact center must be efficient and responsive, mirroring the experience we offer our customers in our stores," said Bobby Pearson, director of customer experience, PGA TOUR Superstore. "That's why we worked with 3CLogic and ServiceNow to implement a solutio...n that allows us to gain greater awareness of our customers’ needs so we may respond with speed and ease. 3CLogic and ServiceNow provide us with the tools to operationalize workflows and deliver a universal user experience.

Testimonial By Bobby Pearson
CUSTOMERS TESTIMONIALS
3CLogic testimonial

Tom

Cardinal Advisors

We have been very impressed with the customization that 3CLogic provides and the customer service available. They have answered all questions we have and are quick to respond to any problems that arise. The dialing system itself is reliable and keeps our telemarketers on the phones for the whole da...y, which is more than could be said about SalesDialers. Overall we are very pleased and would recommend switching to this system if you haven't already.

Testimonial By Tom
3CLogic testimonial

Kumar Thangaveloo

Linfox

A group of great team players who understand client's requirements and work to the success of client's needs. Testimonial By Kumar Thangaveloo
3CLogic testimonial

Bobby Pearson

PGA Superstore ServiceNow Store

The customer experience we offer in our contact center must be efficient and responsive, mirroring the experience we offer our customers in our stores," said Bobby Pearson, director of customer experience, PGA TOUR Superstore. "That's why we worked with 3CLogic and ServiceNow to implement a solutio...n that allows us to gain greater awareness of our customers’ needs so we may respond with speed and ease. 3CLogic and ServiceNow provide us with the tools to operationalize workflows and deliver a universal user experience.

Testimonial By Bobby Pearson

Video

3CLogic and ScreenMeet for ServiceNow

Video Thumbnail
lightning

Peers used 3CLogic for helpdesk management and lead analytics

3CLogic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (7)
Custom Reports

3.99/5 ★

Read Reviews (51)
Analytics

3.78/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.52/5 ★

Read Reviews (7)
Custom Reports

3.99/5 ★

Read Reviews (51)
Analytics

3.78/5 ★

Read Reviews (16)

Software Failure Risk Guidance

?

for 3CLogic

Overall Risk Meter

Low Medium High

Top Failure Risks for 3CLogic

3CLogic News

3CLogic Expands Globally, ServiceNow CCaaS Chosen by UK IT Firm | MarTech Cube

3CLogic, the leading AI and contact center solution for ServiceNow ®, today announced its selection by one of the UK's leading managed service ...

11/07/2024 - source

3CLogic Profile

Company Name

3CLogic

Company Website

https://www.3clogic.com/

HQ Location

3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US

Employees

101-250

Social

Financials

SERIES B