Comparison Summary
This comparison report of YetiForce CRM vs. Second CRM is based on a specific set of business needs and context. The comparison uses 1801 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing YetiForce CRM and Second CRM
YetiForce CRM, Second CRM, LinxCRM, Oracle CRM On Demand, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
YetiForce CRM covers Contact List Management with Phone Calls, Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, etc.
Second CRM focuses on Sales Document Management, Workflow Management with E-Mail, Engagement Management, Communication Management with E-Mail, etc.
"Very complete tool for handling customer information What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive " - Italo Pedrosa
"This On Demand Customer Relationship management tool has over the last 5 years been a reliable tool to our business, durable and a success to the customer support abss provide to her clients. Second CRM has also the advantage of being a user-friendl...y tool where users in the contact center can quickly get trained within a day or two on how to use it comfortably. " - Irine L
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
An open source application that is constantly being improved
CRM Solutions & Tools for Business Productivity. | SecondCRM
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
63
Total Goals
(we found evidences for)
4
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Acquire customers
- See 1 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve efficiency
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Launch new products
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Improve brand engagement
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Build brand awareness
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Improve ROI
- See 6 more
Top Channels
Channels Used
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e-mail
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phone calls
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text SMS
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offline
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social media
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point of sale
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website
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omnichannel
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on premises
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chat
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promotions
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mobile
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mobile app
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events
- See 11 more
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e-mail
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phone calls
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text SMS
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offline
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social media
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point of sale
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website
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omnichannel
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on premises
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chat
-
promotions
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mobile
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mobile app
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events
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
