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Webgility vs TargetBay: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Webgility vs. TargetBay is based on a specific set of business needs and context. The comparison uses 2291 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Webgility and TargetBay

Webgility, SalesWarp, 3DSellers, etc., belong to a category of solutions that help E-Commerce Software, whereas TargetBay, Okendo, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Webgility covers Order Management with Offline, Helpdesk Management, Collaboration with Mobile, Products & Pricelist Management with Review Sites, etc.

TargetBay focuses on Engagement Management with E-Mail, Rating And Review Management with Social Media, Advertisement with Social Media, Communication Management with E-Mail, etc.

"Webgility paid for itself with the first two weeks of use in terms of time and labor costs. It saved us time with shipping and QuickBooks integrations, and keeps all our systems talking nicely to each other. " - Sharni Vaughan

"Easy reviews app to set up...TargetBay reviews app is easy to install and it works great instantly. Their support staff is pretty helpful. They helped us set up the email for requesting emails. We attached a coupon to the emails to incentivize our c...ustomers to write reviews. Pricing is affordable. " - Chad B

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Webgility

Focus area

Webgility is better than TargetBay for

Software Failure Risk

  • medium

logo TargetBay

Focus area

TargetBay is better than Webgility for

Software Failure Risk

  • low

About

Multichannel Retail Solution

TargetBay - Reviews And Q&A, Behavioral Pop Up, Email ...

Age

2007

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

44

58

Total Goals
(we found evidences for)

8

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management



products & pricelist management



customer feedback management

measuring customer satisfaction


account management


social media management

social media analytics


training & onboarding



revenue cycle management


workflow management


rating and review management



communication management

sending & publishing communications


category management


engagement management

engaging and following up


compliance & governance


promotion management


discount management


sales document management

proposal & quote management


lifetime value management



campaign management


loyalty management





content management


meeting management


sales call management

meeting management


segmentation and targeting


social media marketing



generation of new leads




personalized marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve ROI

  • See 5 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Build brand awareness

  • Improve digital and social presence

  • Improve brand engagement

  • Scale best practices

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more
  • e-mail

  • social media

  • website

  • promotions

  • point of sale

  • offline

  • user generated content

  • coupons

  • Facebook

  • Instagram

  • display advertisement

  • review sites

  • blogs

  • mobile

  • games

  • video

  • phone calls

  • Facebook page

  • Twitter

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting