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Compare Webgility vs AppDirect

Failure Risk Guidance Security Report ?

Failure Risk for Webgility medium Failure Risk for AppDirect low
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Comparison Summary

This comparison report of Webgility vs. AppDirect is based on a specific set of business needs and context. The comparison uses 2490 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Webgility and AppDirect

Webgility, AppDirect, SalesWarp, 3DSellers, etc., belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Webgility covers Order Management with Offline, Helpdesk Management, Collaboration with Mobile, Products & Pricelist Management with Review Sites, etc.

AppDirect focuses on Training & Onboarding, Community Building, Sales Document Management, Subscription Management, etc.

"Webgility paid for itself with the first two weeks of use in terms of time and labor costs. It saved us time with shipping and QuickBooks integrations, and keeps all our systems talking nicely to each other. " - Sharni Vaughan

"I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as w...ell. By partnering with AppDirect, we're connected directly to new partner types we previously did not have access to. " - Toby McDuffie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Webgility

Focus area

Software Failure Risk

  • medium

logo AppDirect

Focus area

AppDirect is better than Webgility for

Software Failure Risk

  • low

About

Multichannel Retail Solution

AppDirect powers the digital economy - AppDirect

Age

2007

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

44

74

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (28)

Read Reviews (9)

order management

Read Reviews (19)

Read Reviews (4)

products & pricelist management

Read Reviews (16)

Read Reviews (12)

collaboration

Read Reviews (16)

Read Reviews (7)

customer feedback management

Read Reviews (15)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (15)

Read Reviews (1)

account management

Read Reviews (14)

Read Reviews (0)

social media management

Read Reviews (9)

Read Reviews (13)

social media analytics

Read Reviews (8)

Read Reviews (13)

training & onboarding

Read Reviews (9)

Read Reviews (41)

revenue cycle management

Read Reviews (8)

Read Reviews (10)

workflow management

Read Reviews (8)

Read Reviews (7)

rating and review management

Read Reviews (7)

Read Reviews (0)

communication management

Read Reviews (6)

Read Reviews (1)

sending & publishing communications

Read Reviews (6)

Read Reviews (1)

category management

Read Reviews (4)

Read Reviews (1)

engagement management

Read Reviews (4)

Read Reviews (11)

engaging and following up

Read Reviews (4)

Read Reviews (9)

compliance & governance

Read Reviews (3)

Read Reviews (0)

promotion management

Read Reviews (3)

Read Reviews (5)

discount management

Read Reviews (3)

Read Reviews (4)

sales document management

Read Reviews (3)

Read Reviews (20)

proposal & quote management

Read Reviews (3)

Read Reviews (12)

contract management

Read Reviews (0)

Read Reviews (7)

lifetime value management

Read Reviews (2)

Read Reviews (8)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

lead qualification

Read Reviews (1)

Read Reviews (4)

lead qualification: technographic

Read Reviews (1)

Read Reviews (4)

channel management

Read Reviews (0)

Read Reviews (4)

touchpoint management

Read Reviews (0)

Read Reviews (2)

payment management

Read Reviews (0)

Read Reviews (3)

loyalty management

Read Reviews (0)

Read Reviews (2)

billing and invoice management

Read Reviews (0)

Read Reviews (11)

community building

Read Reviews (0)

Read Reviews (24)

subscription management

Read Reviews (0)

Read Reviews (13)

distribution management

Read Reviews (0)

Read Reviews (10)

content management

Read Reviews (0)

Read Reviews (8)

generation of new leads

Read Reviews (0)

Read Reviews (6)

relationship management

Read Reviews (0)

Read Reviews (4)

referral management

Read Reviews (0)

Read Reviews (4)

bundling of products

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

license management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Grow market share

  • Improve ROI

  • See 5 more

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Build brand awareness

  • Improve ROI

  • Improve visibility

  • Increase customer life time value

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • promotions

  • mobile

  • mobile app

  • channel partners

  • coupons

  • e-mail

  • offline

  • phone calls

  • video

  • point of sale

  • on premises

  • omnichannel

  • review sites

  • Amazon

  • website

  • social media

  • Facebook

  • chat

  • See 15 more

  • promotions

  • mobile

  • mobile app

  • channel partners

  • coupons

  • e-mail

  • offline

  • phone calls

  • video

  • point of sale

  • on premises

  • omnichannel

  • review sites

  • Amazon

  • website

  • social media

  • Facebook

  • chat

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

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Integration Risk

low

{{{rsh_C_1}}}

low

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Migration Risk

medium

{{{rsh_C_1}}}

low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting