Comparison Summary
This comparison report of Tenfold vs. Sinch Engage (formerly MessengerPeople) is based on a specific set of business needs and context. The comparison uses 3688 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Tenfold and Sinch Engage (formerly MessengerPeople)
Tenfold, Sinch Engage (formerly MessengerPeople), Genesys Cloud, Twilio, etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Tenfold covers Engagement Management with Phone Calls, Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Sinch Engage (formerly MessengerPeople) focuses on Communication Management with Chat, Engagement Management with Chat, Helpdesk Management with Phone Calls, Customer Feedback Management with Offline, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Tenfold
Focus area
Tenfold is better than Sinch Engage (formerly MessengerPeople) for
Software Failure Risk
About
Tenfold - The Customer Experience Cloud‚
Platform for SMS & WhatsApp — made for conversion
Age
2015
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
62
22
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Improve ROI
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Enhance customer relationships
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Improve efficiency
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Improve consistency
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Improve visibility
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Scale best practices
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Establish thought leadership
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Improve stakeholder relations
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Grow market share
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Improve digital and social presence
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Enter new markets internationally or locally
- See 10 more
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Enhance customer relationships
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Scale best practices
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Improve ROI
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Acquire customers
- See 1 more
Top Channels
Channels Used
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chat
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social media
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Facebook
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phone calls
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Whatsapp
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offline
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point of sale
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website
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user generated content
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blogs
- See 7 more
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chat
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social media
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Facebook
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phone calls
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Whatsapp
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offline
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point of sale
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website
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user generated content
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blogs
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
