Subiz: Subiz is a platform for businesses to manage customer communication across marketing, sales, and support. Customer interactions are streamlined through segmentation and personalized care.
Haptik: Haptik uses Generative AI-powered Conversational CRM to streamline support, boost marketing, and fire up sales. Enterprises manage the customer lifecycle effectively with Haptik.
Introducing Subiz and Haptik
Subiz belong to a category of solutions that help Live Chat, whereas Haptik belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Subiz covers Engagement Management with Chat, Communication Management, Customer Feedback Management with Offline, Capturing Leads, etc.
Haptik focuses on Engagement Management with Chat, Customer Feedback Management with Chat, Contact List Management with Chat, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Subiz and Haptik: Best activities based on customer satisfaction
Subiz in Action: Unique Activities
What benefits does Subiz offer for Engagement Management?
"...our revenue has been increased by 30% in 2 months by advertising on Gg ads and using Subiz Live Chat to interact with customers...." Peer review by CCLI 113
Haptik in Action: Unique Activities
What makes Haptik ideal for Customer Feedback Management?
"...The bot’s 24X7 availability and instant response has led to higher customer satisfaction and delight for our users...." Testimonial by Sandeep Singh, Head – Digital, Dr Lal PathLabs
How can Haptik enhance your Contact List Management process?
"...Use your past chat records to build use-cases that have already been asked in the past...." Intent Discovery to build your bot instantly
What makes Haptik ideal for Helpdesk Management?
"...In this webinar, we discuss everything you want to learn about the MyGov Corona Helpdesk Tune in to learn what WhatsApp Commerce means for telcos and how you can leverage WhatsApp Commerce to boost your business. ..." Latest Webinars on Conversational AI Across Industries
How does Haptik address your Generation Of New Leads Challenges?
"...Here's a comprehensive guide for insurers to help Get started with Conversational AI and Understand the benefits of Conversational AI implementation through success stories of insurance brands using AI automation to reduce costs and drive lead generation. ..." Research Reports On Conversational AI Across Industries
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Grow market share
- See 1 more
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Enhance customer relationships
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Build brand awareness
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Enter new markets internationally or locally
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Grow market share
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Improve efficiency
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Increase average basket value
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Improve visibility
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Launch new products
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Manage risk
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Improve consistency
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Scale best practices
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Reduce bounce
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Increase customer life time value
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Improve internal communications
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Improve stakeholder relations
- See 15 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
Subiz peer evidence is 100% SMB and Mid-Market. Haptik peer evidence is 100% Enterprise.
| Subiz | Haptik | |
|---|---|---|
| Peer score | 4.6 | 4.7 |
| Peer insights | 106 | 2081 |
| Top industries |
Entertainment 39.0%
Sports 33.0%
Marketing And Advertising 28.0%
|
Financial Services 21.0%
Insurance 20.0%
Consumer Goods 12.0%
|
| SMB and Mid-Market | 100.0% | 0.0% |
| Enterprise | 0.0% | 100.0% |
| Pricing | Subiz |
News
Latest Haptik news
Jio Haptik appoints Adarsh as Enterprise Business Head to drive global AI growth
Jio Haptik has appointed Adarsh as the Enterprise Business Head to drive global AI growth. Adarsh will oversee sales, customer success, and international expansion, focusing on AI-powered solutions and building a scalable enterprise business. The company aims to expand its presence across India, EMEA, APAC, and LatAm, with a focus on voice AI and AI-led automation.