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Simplicity CRM vs Keela: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Simplicity CRM vs. Keela is based on a specific set of business needs and context. The comparison uses 2159 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Simplicity CRM and Keela

Simplicity CRM, Keela, Voyado, OptifiNow, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Simplicity CRM covers Campaign Management with E-Mail, Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, etc.

Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Simplicity CRM

Focus area

Simplicity CRM is better than Keela for

Software Failure Risk

  • medium

logo Keela

Focus area

Software Failure Risk

  • medium

About

Simplicity CRM | CRM , Loyalty Software

The Fundraising CRM for Nonprofits

Financials

NA

SEED

Business Need

Total Processes
(we found evidences for)

59

42

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


campaign management

campaign analytics

campaign monitoring


loyalty management

identify target customers

create transaction based loyalty


social media management

social media analytics

scheduling post to social media


communication management

tracking & monitoring communications

sending & publishing communications


customer case management


helpdesk management


engagement management

engaging and following up


lifetime value management


segmentation and targeting


database marketing



contact list management


discount management


relationship management


generation of new leads


content management



rating and review management


channel management


touchpoint management



workflow management


lead qualification


social media marketing


account management



redemption management


sales incentive management


membership management


training & onboarding



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more
  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase average basket value

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more
  • e-mail

  • offline

  • causes and charity

  • website

  • mobile

  • social media

  • point of sale

  • on premises

  • user generated content

  • blogs

  • promotions

  • phone calls

  • mobile app

  • events

  • trade shows

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting