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Siebel CRM vs SalesNOW: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Siebel CRM vs. SalesNOW is based on a specific set of business needs and context. The comparison uses 3576 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Siebel CRM and SalesNOW

Siebel CRM, SalesNOW, Suitecrm, LeadSquared Mobile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Siebel CRM covers Engagement Management with Omnichannel, Helpdesk Management with Phone Calls, Sales Document Management with Phone Calls, Workflow Management, etc.

SalesNOW focuses on Sales Document Management, Campaign Management, Contact List Management with Phone Calls, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Siebel CRM

Focus area

Software Failure Risk

  • low

logo SalesNOW

Focus area

SalesNOW is better than Siebel CRM for

Software Failure Risk

  • low

About

Siebel CRM - Digital Transformation

The Mobile & Online CRM to Know the Customers Inside and Out

Age

1977

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

65

61

Total Goals
(we found evidences for)

14

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


sales document management

proposal & quote management

contract management


workflow management


campaign management

campaign analytics



contact list management


relationship management


loyalty management

customise loyalty program

identify target customers



communication management

sending & publishing communications

tracking & monitoring communications


social media management

social media analytics



generation of new leads



products & pricelist management



customer case management


competitive intelligence


training & onboarding


pipeline management


lifetime value management


sales call management

meeting management


opportunity management



customer feedback management

measuring customer satisfaction


touchpoint management



revenue cycle management


conference call management


account management



performance management



conversion management



billing and invoice management


sales review & feedback


lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic



trade show marketing


content management


outbound marketing


follower management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Launch new products

  • Increase customer life time value

  • Improve internal communications

  • Improve digital and social presence

  • See 11 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more
  • phone calls

  • mobile

  • e-mail

  • website

  • offline

  • mobile app

  • trade shows

  • chat

  • point of sale

  • text SMS

  • promotions

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting