Shopware vs. Extensiv: E-Commerce Software Solution Comparison 2025

Overview: Shopware and Extensiv as E-Commerce Software Category solutions.

Shopware and Extensiv cater to diverse e-commerce needs with unique strengths. Shopware excels in advertisement and content management, ideal for improving digital presence and brand building. Its custom reports and 24/7 support serve large enterprises in tech industries effectively. Extensiv focuses on helpdesk and order management, aiding sales growth and relationship enhancement. With robust data handling and integration features, it suits retail and consumer goods sectors, supported by comprehensive 24/7 customer support.

Shopware: Shopware is a trendsetting ecommerce platform designed to power online businesses with fully responsive stores. It combines beauty and brains for optimal customization.

Extensiv: Extensiv simplifies ecommerce integrations to automate and streamline online orders. Extensiv Integration Manager offers a cost-effective solution for managing orders from a single platform.

Shopware and Extensiv: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Shopware supports advertisement, content management, and campaign management, aligning with enterprises needing better digital engagement. read more →

Extensiv focuses on helpdesk management, order and workflow management, beneficial for retail businesses handling customer orders systematically. read more →

Business Goals

Shopware is geared towards acquiring customers and building brand awareness, catering to IT businesses targeting expansion and customer engagement. read more →

Extensiv helps increase sales and enhance customer relationships, appealing to sectors aiming for revenue growth and market penetration. read more →

Core Features

Shopware offers custom reports, superior security & privacy, supporting large enterprises needing insightful analytics and robust data protection. read more →

Extensiv excels in data import/export and AI-powered features, suitable for businesses optimizing data operations and predictive analytics. read more →

Vendor Support

Shopware provides 24/7 support, chat, email, and phone support, crucial for enterprises needing constant professional assistance. read more →

Extensiv offers extensive 24/7 support and email assistance, tailored for businesses requiring reliable support for complex operations. read more →

Segments and Industries

Shopware serves large enterprises in information tech sectors, reflecting its prowess in tech-focused business solutions. read more →

Extensiv is preferred in retail and consumer goods, catering to these industries' specific needs for managing sales and customer relationships. read more →

Operational Alignment

Shopware is tailored for tech enterprises looking to manage content and campaigns effectively, fitting well into digital-centric operations. read more →

Extensiv fits into retail operations smoothly, helping businesses streamline order processes and improve customer service through robust management tools. read more →