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Shift4shop vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Shift4shop vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 3477 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Shift4shop and Lightspeed Ecommerce

Shift4shop, Lightspeed Ecommerce, Adobe Commerce, Miva eCommerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Shift4shop covers Products & Pricelist Management with Offline, Referral Management, Helpdesk Management, Promotion Management with Promotions, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Shift4shop

Focus area

Software Failure Risk

  • low

logo Lightspeed Ecommerce

Focus area

Lightspeed Ecommerce is better than Shift4shop for

Software Failure Risk

  • medium

About

eCommerce solution to build a website and grow your business

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2005

Financials

SEED

IPO

Business Need

Total Processes
(we found evidences for)

39

46

Total Goals
(we found evidences for)

8

5

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management


helpdesk management


referral management


loyalty management


promotion management



category management


social media management


engagement management

engaging and following up


content management


knowledge management


rating and review management


discount management



social media marketing


relationship management


campaign management


customer feedback management




sales document management

proposal & quote management


conversion management


contact list management


communication management

sending & publishing communications



training & onboarding


workflow management


trade show marketing




sales call management


account management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Build brand awareness

  • Launch new products

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting