cuspera logo CUSPERA

Compare ScreenSteps vs ProProfs Knowledge Base Software

Comparison Summary

For ScreenSteps vs ProProfs Knowledge Base Software comparison, Our AI algorithm looked at 551 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ScreenSteps and ProProfs Knowledge Base Software to solve their respective business needs.

Pros and cons of ScreenSteps and ProProfs Knowledge Base Software

ScreenSteps is more suited to businesses that require Knowledge Management and Training & Onboarding where as ProProfs Knowledge Base Software is focused towards Knowledge Management with Website and Helpdesk Management with Chat .

logo ScreenSteps

Focus area

Software Failure Risk

  • medium

logo ProProfs Knowledge Base Software

Focus area

Software Failure Risk

  • medium

About

ScreenSteps | Knowledge Transfer

Free Knowledge Base Software | Create Online ... - ProProfs

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

29

Total Goals
(we found evidences for)

3

1

Top Processes

Evidences indicate better relative satisfaction


knowledge management

creating knowledge base


training & onboarding


helpdesk management


communication management

sending & publishing communications



workflow management


content management


engagement management



social media analytics


social media management

social media analytics


products & pricelist management


Top Goals

Goals Achieved

  • Acquire customers

  • Shorten ramp up time

  • Improve efficiency

  • Improve internal communications

Top Channels

Channels Used

  • video

  • website

  • chat

  • phone calls

  • user generated content

  • blogs

  • games

  • mobile

  • See 5 more
  • video

  • website

  • chat

  • phone calls

  • user generated content

  • blogs

  • games

  • mobile

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting