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ProProfs Knowledge Base Software

4.43 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(444 Reviews, Testimonials & Expert Opinions)
(444 Reviews, Testimonials & Expert Opinions)

Free Knowledge Base Software | Create Online ... - ProProfs

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ProProfs Knowledge Base Software
is used by peers for

Evaluating ProProfs Knowledge Base Software for your Knowledge Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 444 insights from peers and experts who used ProProfs Knowledge Base Software to help you determine how well it fits your Knowledge Management needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well ProProfs Knowledge Base Software solves your Knowledge Management needs.

Peer and Expert Opinions
for ProProfs Knowledge Base Software

Goals

Improve internal communications and are the most popular goals peers achieved using ProProfs Knowledge Base Software .

Channels

It is the best suited for video, website, chat, channels.

Other channels:

  • phone calls
  • user generated content
  • blogs
  • games
  • mobile
See all channels See less channels

Processes

Peers recommend knowledge management, helpdesk management, collaboration, as the business processes that they have been most satisfied while using ProProfs Knowledge Base Software .

Read Peer and Expert Experience for Business Use Cases

BUSINESS USE CASE

SATISFACTION

PEER EXPERIENCES

Knowledge management

"...This tool is very useful for various purposes and can be used alfor knowledge based or complex business solutions...."
Peer review by ashmit s, Associate Business Analyst, Computer Software

creating knowledge base

sharing knowledge

Helpdesk management With Chat

"...I wanted something that could help my customer support teams handle the huge number of queries they get every day...."
Peer review by Joseph W., Manager, Information Technology and Services

Collaboration

"...It helps in reducing customer tickets, improving internal team collaboration, streamlining business processes, and improving customer service...."
Peer review

+14 more business use cases

Our AI advisor, Wyz, harnessed 444 insights from peers and experts to help you assess how these ProProfs Knowledge Base Software use cases fit your Knowledge Management needs.

Popular Business Setting
for ProProfs Knowledge Base Software

Top Industries

  • Computer Software
  • Information Technology and Services
  • Telecommunications

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used ProProfs Knowledge Base Software to Improve internal communications

Verify if it works for you

Peer and Expert Opinion on Features
for ProProfs Knowledge Base Software

  • Low
  • Medium
  • High

Ticketing

Templates

IT and Other Capabilities
for ProProfs Knowledge Base Software

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

24/7 Support

Chat Support

Phone Support

Email Support

Other

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for ProProfs Knowledge Base Software

Vendor Profile Details

Company Name ProProfs
Company Website https://www.proprofs.com
HQ Location Los Angeles , Calfornia
Employees 11-50
Social
Financials Private