ScreenSteps is an online employee training platform designed to help organizations train and support both their customers, employees and new joiners. It offers integrated knowledge base, contextual help and online course. The primary focus of this tool includes scenario based training, cloud implementation, operating procedures, onboarding training and Hands-on training.
The key features offered by the tool are knowledge base, courses, contextual help, content creation, authoring management, workflow articles and analytics. Other features includes Keyword Search, Built-In Hierarchy, articles reuse, Employee Feedback, revision tracking and Customizations. The tool facilitates training content creation through screen capture, text editing and image annotation.
The tool helps in organizing the content in the form of course which helps the employees to easily navigate through the required reading material.
Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well ScreenSteps solves your Knowledge Management needs.
Peer and Expert Opinions
Read Peer and Expert Experience for Business Use Cases
BUSINESS USE CASE
"...The user knowledge base is Mobile friendly, and all of your content can also be exported to PDF manuals...."
creating knowledge base
"...all our old Wiki help articles that used to be housed on Google Sites into ScreenSteps training modules that perform and look much nicer...."
Peer review by Howard L
+8 more business use cases
Our AI advisor, Wyz, harnessed 362 insights from peers and experts to help you assess how these ScreenSteps use cases fit your Knowledge Management needs.
Popular Business Setting
- Computer Software
- Computer & Network Security
- Small Business
- Mid Market
IT and Other Capabilities
Top Failure Risks for ScreenSteps