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SAP Emarsys Customer Engagement vs JINGdigital: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of SAP Emarsys Customer Engagement vs. JINGdigital is based on a specific set of business needs and context. The comparison uses 2466 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing SAP Emarsys Customer Engagement and JINGdigital

SAP Emarsys Customer Engagement, JINGdigital, Listrak, Cordial Platform, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

SAP Emarsys Customer Engagement covers Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

JINGdigital focuses on Engagement Management, Market Research with User Generated Content, Content Management, Account Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo SAP Emarsys Customer Engagement

Focus area

Software Failure Risk

  • low

logo JINGdigital

Focus area

JINGdigital is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • medium

About

Personalized omnichannel experiences that the customers deserve

JINGdigital – China's Leading Marketing Automation Platform

Age

2000

Financials

SERIES B

Business Need

Total Processes
(we found evidences for)

66

60

Total Goals
(we found evidences for)

14

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


customise loyalty program

identify target customers


communication management

sending & publishing communications

tracking & monitoring communications



campaign management


social media management

social media analytics

engaging on social media


segmentation and targeting


personalized marketing


helpdesk management


lifetime value management



workflow management


training & onboarding


content management


sales document management

contract management

proposal & quote management


social media marketing


customer feedback management


contact list management

creating contact list




influencer marketing


conversion management




international marketing


channel management



generation of new leads


lead qualification

lead qualification: behavioural



account management



trade show marketing




touchpoint management





follower management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more
  • Increase sales & revenue

  • Improve brand engagement

  • Enhance customer relationships

  • Build brand awareness

  • Improve digital and social presence

  • Acquire customers

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve ROI

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Scale best practices

  • See 11 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • offline

  • social media

  • point of sale

  • chat

  • trade shows

  • promotions

  • on premises

  • website

  • phone calls

  • print media

  • mobile

  • coupons

  • channel partners

  • mobile app

  • magazine

  • newspaper

  • mass media

  • television

  • events

  • omnichannel

  • See 19 more
  • user generated content

  • blogs

  • offline

  • social media

  • point of sale

  • chat

  • trade shows

  • promotions

  • on premises

  • website

  • phone calls

  • print media

  • mobile

  • coupons

  • channel partners

  • mobile app

  • magazine

  • newspaper

  • mass media

  • television

  • events

  • omnichannel

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting