Comparison Summary
This comparison report of Salesforce Commerce Cloud vs. Crownpeak Product Discovery Engine is based on a specific set of business needs and context. The comparison uses 1765 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Salesforce Commerce Cloud and Crownpeak Product Discovery Engine
Salesforce Commerce Cloud, Crownpeak Product Discovery Engine, Salesforce B2C Commerce, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Salesforce Commerce Cloud covers Engagement Management with Offline, Merchandising with Promotions, Social Media Management, Content Management with Promotions, etc.
Crownpeak Product Discovery Engine focuses on Merchandising with Website, Engagement Management, Customer Case Management with Promotions, Funnel Analysis with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Salesforce Commerce Cloud
Focus area
Salesforce Commerce Cloud is better than Crownpeak Product Discovery Engine for
Software Failure Risk
Crownpeak Product Discovery Engine
Focus area
Crownpeak Product Discovery Engine is better than Salesforce Commerce Cloud for
Software Failure Risk
About
Commerce Cloud: Customer Experience & Retail ... - Salesforce.com
World's leading AI-Driven Product Discovery Engine
Age
1999
2001
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
77
41
Total Goals
(we found evidences for)
13
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Build brand awareness
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Improve stakeholder relations
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Launch new products
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Establish thought leadership
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Improve efficiency
- See 10 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve efficiency
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Increase average basket value
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Improve brand engagement
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Improve ROI
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Increase customer life time value
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Improve digital and social presence
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Enter new markets internationally or locally
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Establish thought leadership
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Build brand awareness
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Scale best practices
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Reduce bounce
- See 11 more
Top Channels
Channels Used
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website
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offline
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point of sale
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promotions
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mobile
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omnichannel
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review sites
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e-mail
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video
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phone calls
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on premises
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user generated content
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blogs
- See 10 more
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website
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offline
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point of sale
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promotions
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mobile
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omnichannel
-
review sites
-
e-mail
-
video
-
phone calls
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on premises
-
user generated content
-
blogs
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
