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Riva vs TrackDrive: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Riva vs. TrackDrive is based on a specific set of business needs and context. The comparison uses 1345 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Riva and TrackDrive

Riva, TrackDrive, RevenueGrid Inbox, Salesforce Engage, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Riva covers Engagement Management, Collaboration, Helpdesk Management, Business Development, etc.

TrackDrive focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Riva

Focus area

Software Failure Risk

  • low

logo TrackDrive

Focus area

TrackDrive is better than Riva for

Software Failure Risk

  • medium

About

Trusted platform for enterprise CRM, calendar and inbox sync enabling meeting of sales engagement targets

Trackdrive | Powerful call analytics and web-lead to inbound call automation

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

45

24

Total Goals
(we found evidences for)

10

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management



business development


communication management

tracking & monitoring communications

sending & publishing communications


contact list management

creating contact list


social media management

social media analytics


sales document management

proposal & quote management

contract management



knowledge management


international marketing


calendar management


customer feedback management

measuring customer satisfaction


workflow management


lifetime value management




generation of new leads


sales call management




conversion management


campaign management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • See 7 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

Top Channels

Channels Used

  • phone calls

  • social media

  • e-mail

  • text SMS

  • Facebook

  • chat

  • Slack

  • offline

  • website

  • See 6 more
  • phone calls

  • social media

  • e-mail

  • text SMS

  • Facebook

  • chat

  • Slack

  • offline

  • website

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting