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Compare ReferenceEdge vs ReferralHero

Comparison Summary

For ReferenceEdge vs ReferralHero comparison, Our AI algorithm looked at 2189 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using ReferenceEdge and ReferralHero to solve their respective business needs.

logo ReferenceEdge

Focus area

  • customer case management
  • Content management

ReferenceEdge is better than ReferralHero for

logo ReferralHero

Focus area

  • campaign management
  • Referral management With Promotions

ReferralHero is better than ReferenceEdge for

About

Salesforce Native App for Reference Management

Referral Marketing Software for user acquisition

Financials

Private

Business Need

Total Processes
(we found evidences for)

44

25

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


customer case management


content management

content publishing


engagement management

engaging and following up



workflow management


loyalty management


sales document management

proposal & quote management

contract management



lifetime value management


contact list management


personalized marketing



generation of new leads



products & pricelist management


advocacy management


lead qualification



influencer marketing




social media management

engaging on social media


helpdesk management



license management


referral management


sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications





rating and review management




measuring net promoter score


customer feedback management

measuring net promoter score



business development


discount management


Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • See 2 more
  • Improve ROI

  • Scale best practices

  • Increase customer life time value

  • Enhance customer relationships

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • social media

  • coupons

  • Facebook

  • phone calls

  • text SMS

  • offline

  • point of sale

  • chat

  • Whatsapp

  • newsletter

  • user generated content

  • blogs

  • Facebook at work

  • Twitter

  • video

  • See 15 more
  • e-mail

  • website

  • promotions

  • social media

  • coupons

  • Facebook

  • phone calls

  • text SMS

  • offline

  • point of sale

  • chat

  • Whatsapp

  • newsletter

  • user generated content

  • blogs

  • Facebook at work

  • Twitter

  • video

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting