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Compare ReferenceEdge vs ReferralHero

Comparison Summary

This comparison report of ReferenceEdge vs. ReferralHero is based on a specific set of business needs and context. The comparison uses 676 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ReferenceEdge and ReferralHero

ReferenceEdge, and ReferralHero belong to a category of solutions that help Referral Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ReferenceEdge covers Content Management, Engagement Management, Campaign Management, Loyalty Management, etc.

ReferralHero focuses on Referral Management with Promotions, Engagement Management with E-Mail, Helpdesk Management, Social Media Management with Social Media, etc.

"In essence, the program adoption equates to more opportunities to showcase our customer’s success and our ability to quickly match our customers to the reference activities that are of interest to them. It’s the quintessential win-win. Leadership al...so appreciates the decrease in those urgent emails trying to find a reference, and the more efficient and focused process via ReferenceEdge. " - Sandi Montour

"With ReferralHero for every 100 people who sign up to our newsletter from the referral campaign, we get roughly 13 new customers. " - Jesse Neugarten

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ReferenceEdge

Focus area

Software Failure Risk

  • medium

logo ReferralHero

Focus area

Software Failure Risk

  • medium

About

Salesforce Native App for Reference Management

Referral Marketing Software for user acquisition

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

33

26

Total Goals
(we found evidences for)

6

8

Top Processes

Evidences indicate better relative satisfaction


content management


engagement management

engaging and following up


campaign management


loyalty management


workflow management



sales document management

proposal & quote management


lifetime value management


generation of new leads



customer case management


contact list management


social media management


helpdesk management


referral management




Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Establish thought leadership

  • See 3 more
  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Increase customer life time value

  • Launch new products

  • See 5 more

Top Channels

Channels Used

  • social media

  • promotions

  • e-mail

  • text SMS

  • Facebook

  • chat

  • Whatsapp

  • user generated content

  • blogs

  • coupons

  • phone calls

  • newsletter

  • video

  • See 10 more
  • social media

  • promotions

  • e-mail

  • text SMS

  • Facebook

  • chat

  • Whatsapp

  • user generated content

  • blogs

  • coupons

  • phone calls

  • newsletter

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting