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Compare Quadient CCM platform vs Aternity

Comparison Summary

This comparison report of Quadient CCM platform vs. Aternity is based on a specific set of business needs and context. The comparison uses 1096 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Quadient CCM platform and Aternity

Quadient CCM platform, Aternity, Contentsquare, Whatfix, etc., belong to a category of solutions that help Digital Experience Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Quadient CCM platform covers Engagement Management, Communication Management with Mobile, Helpdesk Management with Phone Calls, Sales Document Management, etc.

Aternity was established in 2004. Aternity focuses on Collaboration with Chat, Competitive Intelligence, Sales Document Management, Performance Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Quadient CCM platform

Focus area

Quadient CCM platform is better than Aternity for

Software Failure Risk

  • low

logo Aternity

Focus area

Aternity is better than Quadient CCM platform for

Software Failure Risk

  • low

About

Customer experience helping organizations build powerful connections

The Digital Experience Management Company

Age

2004

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

32

24

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management


helpdesk management


sales document management

contract management


workflow management


international marketing




training & onboarding



contact list management


content management



customer feedback management

measuring customer satisfaction


competitive intelligence


performance management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • Establish thought leadership

  • Acquire customers

  • See 9 more
  • Improve efficiency

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Manage risk

  • Scale best practices

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • e-mail

  • Skype

  • mobile app

  • offline

  • video

  • phone calls

  • point of sale

  • website

  • Slack

  • on premises

  • See 9 more
  • mobile

  • chat

  • e-mail

  • Skype

  • mobile app

  • offline

  • video

  • phone calls

  • point of sale

  • website

  • Slack

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting