Overview: Pyramid Analytics and BigHand as Business Intelligence Category solutions.

Pyramid Analytics and BigHand are both designed to enhance business intelligence capabilities. Pyramid Analytics excels in the realm of analytics and custom reporting, making it a strong fit for tech and marketing services. BigHand, on the other hand, shines with customer acquisition and is tailored primarily for legal services, offering robust support options and integration capabilities. Each product offers unique advantages to enterprises and mid-market businesses, aligning with distinct operational and strategic needs.

Pyramid Analytics: Pyramid-analytics is a platform designed to enhance decision-making speed and accuracy. It leverages AI to improve business decisions efficiently.

BigHand: Iridium Technology is now BigHand, encompassing Iridium BI, Intellistat, Steere, and SmartTime products. More details can be found here.

Pyramid Analytics and BigHand: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Pyramid Analytics supports a broad range of capabilities including competitive intelligence and lead analytics, making it suitable for businesses in tech and marketing. read more →

BigHand focuses on competitive intelligence and collaboration, with a particular strength in customer feedback and communication management supporting legal industries. read more →

Business Goals

Pyramid Analytics aims to increase sales and enhance customer relationships, aligning with the needs of departments focused on growth and stakeholder engagement. read more →

BigHand is designed to acquire customers and scale best practices, matching the objectives of companies looking to expand customer bases efficiently. read more →

Core Features

Pyramid Analytics’ standout features include custom reports, analytics capabilities, and data import/export, which are essential for users needing thorough data processing. read more →

BigHand offers strong custom reporting and data import/export features, addressing the needs of teams requiring robust data management solutions. read more →

Vendor Support

Pyramid Analytics offers 24/7 support, catering to the needs of businesses that require constant assistance in complex environments. read more →

BigHand provides diverse support options including 24/7, email, and phone support, which aligns well with operational needs of legal service firms. read more →

Segments and Industries

Pyramid Analytics primarily serves IT, financial services, and marketing, with a strong base in enterprises and large companies. read more →

BigHand is used mainly in the legal services industry, targeting both enterprise and mid-market segments. read more →

Operational Alignment

Pyramid Analytics integrates well into the operational workflows of tech and marketing sectors, suiting enterprises of different sizes looking for comprehensive data analytics solutions. read more →

BigHand fits into the operational frameworks of legal services by supporting communication and customer acquisition tasks, preferred by companies needing agile and precise operations. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Pyramid Analytics in Action: Unique Use Cases

How can Pyramid Analytics enhance your Competitive Intelligence process?

What benefits does Pyramid Analytics offer for Lead Analytics?

What benefits does Pyramid Analytics offer for Content Management?

What benefits does Pyramid Analytics offer for Workflow Management?


BigHand in Action: Unique Use Cases

What Are the key features of BigHand for Collaboration?

How can BigHand optimize your Products & Pricelist Management Workflow?

News

Latest Pyramid Analytics News

Pyramid revolutionizes Last Mile analytics with Tabulate and Solve

Pyramid Analytics has introduced Tabulate and Solve, new modules for its Decision Intelligence Platform, aimed at enhancing "Last Mile" analytics. Tabulate offers a business modeling experience similar to spreadsheets, while Solve enables decision modeling and optimization. These tools allow non-technical users to leverage live data for prescriptive analytics, addressing the gap in traditional BI platforms.

20/08/2025 - source

Latest BigHand News

BigHand Secures SOC 2 Type 2 Accreditation, Underscoring Commitment to Data Security and Client Trust as Cloud Adoption Grows

BigHand has achieved SOC 2 Type 2 accreditation, demonstrating its commitment to data security and client trust. This certification, awarded by the AICPA, confirms BigHand's robust security controls across key areas such as confidentiality and privacy. As cloud adoption grows, this accreditation assures clients that their data is secure within BigHand's cloud-based solutions.

21/09/2025 - source

Business Setting

Pyramid Analytics

BigHand