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ProductBoard vs Autotask PSA: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ProductBoard vs. Autotask PSA is based on a specific set of business needs and context. The comparison uses 2385 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ProductBoard and Autotask PSA

ProductBoard, Autotask PSA, ProdPad, Aha!, etc., belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ProductBoard covers Products & Pricelist Management, Customer Feedback Management, Engagement Management, Workflow Management, etc.

Autotask PSA focuses on Sales Document Management, Workflow Management, Helpdesk Management, Contact List Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ProductBoard

Focus area

ProductBoard is better than Autotask PSA for

Software Failure Risk

  • medium

logo Autotask PSA

Focus area

Autotask PSA is better than ProductBoard for

Software Failure Risk

  • low

About

Product Management Software productboard

Autotask PSA -A Complete IT Business Management Platform..

Financials

SERIES D

M&A

Business Need

Total Processes
(we found evidences for)

34

41

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management


customer feedback management

measuring net promoter score


engagement management

engaging and following up


workflow management


communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads




training & onboarding


lifetime value management


sales review & feedback





knowledge management


sales document management

proposal & quote management


helpdesk management



contact list management


billing and invoice management


community building


social media analytics


social media management

social media analytics


conversion management


opportunity management


performance management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve internal communications

  • Launch new products

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Increase sales & revenue

  • See 5 more
  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • website

  • on premises

  • point of sale

  • mobile

  • See 4 more
  • e-mail

  • phone calls

  • offline

  • website

  • on premises

  • point of sale

  • mobile

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting