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Plumb5 vs SAP Emarsys Customer Engagement: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Plumb5 vs. SAP Emarsys Customer Engagement is based on a specific set of business needs and context. The comparison uses 2057 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Plumb5 and SAP Emarsys Customer Engagement

Plumb5, SAP Emarsys Customer Engagement, Hey Oliver, Boingnet, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Plumb5 covers Engagement Management, Social Media Management with Website, Channel Marketing with E-Mail, Capturing Leads with Website, etc.

SAP Emarsys Customer Engagement focuses on Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Plumb5

Focus area

Plumb5 is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • medium

logo SAP Emarsys Customer Engagement

Focus area

SAP Emarsys Customer Engagement is better than Plumb5 for

Software Failure Risk

  • low

About

Plumb5: Real-time Customer Engagement Platform

Personalized omnichannel experiences that the customers deserve

Age

2010

2000

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

40

66

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics




campaign management


touchpoint management




communication management

tracking & monitoring communications

sending & publishing communications



generation of new leads





lifetime value management


loyalty management

identify target customers


conversion management



personalized marketing


social media marketing


workflow management



sales document management

proposal & quote management


segmentation and targeting




helpdesk management


training & onboarding


content management


customer feedback management


creating contact list


contact list management

creating contact list


influencer marketing



international marketing


channel management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase sales & revenue

  • See 4 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more
  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting