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Compare Phoneburner vs ReadyMode (Formerly XenCALL)

Comparison Summary

For Phoneburner vs ReadyMode (Formerly XenCALL) comparison, Our AI algorithm looked at 2830 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Phoneburner and ReadyMode (Formerly XenCALL) to solve their respective business needs.

Pros and cons of Phoneburner and ReadyMode (Formerly XenCALL)

Phoneburner is more suited to businesses that require Communication Management with E-Mail and Sales Call Management with Phone Calls where as ReadyMode (Formerly XenCALL) is focused towards Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls .

Both Phoneburner and ReadyMode (Formerly XenCALL) are Auto Dialer software, peers recommend Phoneburner for lead routing and sending & publishing communications where as ReadyMode (Formerly XenCALL) is more known for call recording and sales call management .

logo Phoneburner

Focus area

Phoneburner is better than ReadyMode (Formerly XenCALL) for

Software Failure Risk

  • medium

logo ReadyMode (Formerly XenCALL)

Focus area

ReadyMode (Formerly XenCALL) is better than Phoneburner for

Software Failure Risk

  • low

About

Power Dialer Lead Engagement Software Solution

Predictive Dialer and CRM Solution for Call Centers.

Age

2008

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

48

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


sales call management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up

engaging with scheduling & cadence





contact list management



social media management

social media analytics



workflow management


pipeline management


sales document management

contract management

proposal & quote management


generation of new leads


content management


training & onboarding





business development


follower management


conversion management


account management


lifetime value management


performance management





relationship management


lead qualification


competitive intelligence


conference call management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • See 5 more
  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Manage risk

  • Improve efficiency

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • website

  • e-mail

  • events

  • trade shows

  • chat

  • user generated content

  • blogs

  • point of sale

  • See 7 more
  • phone calls

  • offline

  • website

  • e-mail

  • events

  • trade shows

  • chat

  • user generated content

  • blogs

  • point of sale

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting