PayPal Point of Sale (Formerly PayPal Zettle) vs. Square for Retail: Comparing Best POS Solutions 2026

Overview: PayPal Point of Sale (Formerly PayPal Zettle) and Square for Retail as POS Category solutions.

PayPal Point of Sale (Formerly PayPal Zettle): PayPal Zettle POS system is ideal for nearly any business, offering all-in-one solutions. Businesses can take payments and manage inventory efficiently.

Square for Retail: Square for Retail offers a POS system to sell online and in-store, manage inventory, and monitor reports. Business management and customer support are also facilitated.

This comparison report of PayPal Point of Sale (Formerly PayPal Zettle) vs. Square for Retail is based on a specific set of business needs and context. The comparison uses 1321 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing PayPal Point of Sale (Formerly PayPal Zettle) and Square for Retail

PayPal Point of Sale (Formerly PayPal Zettle), and Square for Retail belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

PayPal Point of Sale (Formerly PayPal Zettle) covers Competitive Intelligence, Engagement Management, Social Media Management, Helpdesk Management, etc.

Square for Retail focuses on Communication Management with E-Mail, Helpdesk Management with Phone Calls, Loyalty Management, Trade Show Marketing with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

PayPal Point of Sale (Formerly PayPal Zettle) and Square for Retail: Best activities based on customer satisfaction


Square for Retail in Action: Unique Activities

How does Square for Retail facilitate Helpdesk Management?
The retail helpdesk offers a variety of resources, including a Support Center with information and community comments. A phone center is also available for direct assistance. The helpdesk's effectiveness varies, and some users have found it challenging to obtain timely and thorough support.
"...Tech support was midly helpful, luck of the draw if I got to speak with someone who actually knew how to help me, or I'd have to call again and speak with another agent. ...." Peer review by Laure M., manager, Real Estate
How can Square for Retail optimize your Loyalty Management Workflow?
Square provides a digital loyalty program that allows businesses to create custom rewards programs. This program lets businesses reward regular customers with discounts or other incentives. Although the program offers customization, it does not allow businesses to tie the rewards to specific products.
"...I have square loyalty which lets you set up a customer loyalty program to reward regular customers...." Peer review by Shawn B., Small Business Owner, Retail
What benefits does Square for Retail offer for Trade Show Marketing?
Square is a valuable tool for retail businesses at trade shows. It simplifies payment processing, allowing businesses to accept credit cards on the go. Square makes it easy to conduct business at exhibitions and trade shows.
"...We use Square at tradeshows that we attend...." Peer review by Jimmy, McLabs
What makes Square for Retail ideal for Engagement Management?
Square for Retail offers features like inventory management, expense tracking, customer interaction tools, and employee management. These features help businesses operate efficiently and engage with customers. Some businesses may prefer to use Square’s core Point of Sale product for certain tasks, limiting the full use of Square for Retail.
"...We used to have to wait for payment via check and sometimes we'd have to follow up with clients for months without getting paid...." Peer review by Justin N., Admin, Construction

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


competitive intelligence


engagement management

engaging and following up


social media management

social media analytics


helpdesk management


payment management


sales document management

contract management


lead qualification


training & onboarding



contact list management


products & pricelist management


sending & publishing communications


communication management

sending & publishing communications


customise loyalty program


loyalty management

customise loyalty program


trade show marketing


relationship management


discount management


promotion management


campaign management



category management


customer feedback management


billing and invoice management


lifetime value management



Top Goals

Goals Achieved

  • Launch new products

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • See 1 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve visibility

  • See 1 more

Business Setting

PayPal Point of Sale (Formerly PayPal Zettle) Square for Retail
Peer score 4.3 4.6
Peer insights 126 1195
Top industries
Retail 42.0%
Food & Beverages 33.0%
Hospitality 25.0%
Retail 44.0%
Health, Wellness And Fitness 9.0%
Restaurants 5.0%
SMB and Mid-Market 100.0% 93.0%
Enterprise 0.0% 7.0%

Integrations

Ecosystem partners each product commonly connects with.

PayPal Point of Sale (Formerly PayPal Zettle)

News

Latest PayPal Point of Sale (Formerly PayPal Zettle) news

PayPal Business Singapore review: Features, fees and more - WorldFirst

PayPal Business in Singapore offers integration with major e-commerce, accounting, marketing, and operations tools, supporting payments in 130+ currencies. The platform charges international transaction fees of 4.40% plus a fixed fee, and domestic fees of 3.90% plus S$0.50. It provides features like invoicing, payment links, and developer tools for customized checkouts.

10/09/2026 - source

Latest Square for Retail news

Introducing Square AI: Helping UK Small Businesses Turn Instinct Into Confident Decisions

Square has launched Square AI in the UK, a free conversational AI assistant integrated into the Square platform. It helps businesses make data-driven decisions by providing insights from their own data and local trends. This tool aims to simplify AI adoption for SMEs, enhancing decision-making without requiring complex setups.

10/02/2026 - source