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Outlaw vs ServiceMax: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Outlaw vs. ServiceMax is based on a specific set of business needs and context. The comparison uses 1983 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Outlaw and ServiceMax

Outlaw, ContractSafe, Juro, etc., belong to a category of solutions that help Contract Management, whereas ServiceMax, Salesforce Field Service, FieldEdge, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Outlaw covers Sales Document Management, Workflow Management, Collaboration, Generation Of New Leads, etc.

ServiceMax focuses on Collaboration with Social Media, Training & Onboarding, Sales Document Management with Social Media, Workflow Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Outlaw

Focus area

Outlaw is better than ServiceMax for

Software Failure Risk

  • low

logo ServiceMax

Focus area

Software Failure Risk

  • medium

About

Platform | Outlaw - getoutlaw.com

ServiceMax - Leading Field Service SaaS B2B ..

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

29

49

Total Goals
(we found evidences for)

3

11

Top Processes

Evidences indicate better relative satisfaction


sales document management


workflow management



training & onboarding


generation of new leads


social media management

social media analytics



helpdesk management


products & pricelist management



rating and review management


sales review & feedback


engagement management

engaging and following up


communication management


customer feedback management

measuring customer satisfaction





contact list management



knowledge management





advocacy management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve efficiency

  • Grow market share

  • Establish thought leadership

  • Launch new products

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve internal communications

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • social media

  • offline

  • on premises

  • print media

  • magazine

  • website

  • mobile

  • e-mail

  • user generated content

  • blogs

  • chat

  • Slack

  • games

  • mobile app

  • See 12 more
  • phone calls

  • social media

  • offline

  • on premises

  • print media

  • magazine

  • website

  • mobile

  • e-mail

  • user generated content

  • blogs

  • chat

  • Slack

  • games

  • mobile app

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting