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OutboundEngine vs User.com: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of OutboundEngine vs. User.com is based on a specific set of business needs and context. The comparison uses 4493 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing OutboundEngine and User.com

OutboundEngine, User.com, Maropost, VBOUT, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

OutboundEngine covers Social Media Management with Social Media, Engagement Management with Social Media, Communication Management with E-Mail, Content Management with Social Media, etc.

User.com focuses on Engagement Management with Chat, Communication Management with E-Mail, Training & Onboarding with E-Mail, Social Media Management with E-Mail, etc.

"If you're in front of people on a consistent basis, they will think of you when the need arises. I've had some people reply to thank me for sending the information. The responses are refreshing. I feel like I'm able to offer a personal touch without... having to create the content myself. " - Paul Thummel

"User.com has been just magic for us! We previously had clients manually uploading their files into many different systems and things would get lost, but with User.com, all the data is already digested and ready to use with an all in one system. " - Pietro Masarati

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo OutboundEngine

Focus area

OutboundEngine is better than User.com for

Software Failure Risk

  • low

logo User.com

Focus area

Software Failure Risk

  • medium

About

Marketing Automation platform to target new customers, build loyalty and close more business

User.com | Marketing & Sales Automation Software

Financials

SERIES C

SERIES B

Business Need

Total Processes
(we found evidences for)

77

54

Total Goals
(we found evidences for)

14

8

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media

scheduling post to social media

managing social media account

social media analytics


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications



content publishing

searching for content


contact list management


generation of new leads


social media marketing


campaign management

campaign analytics

campaign monitoring


rating and review management


training & onboarding





sales document management

contract management

proposal & quote management


helpdesk management


competitive intelligence




referral management


conversion management



knowledge management



conference call management



customer case management



loyalty management

customise loyalty program



customer feedback management



outbound marketing


advocacy management




promotion management


workflow management


products & pricelist management



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Increase sales & revenue

  • Improve consistency

  • Improve internal communications

  • See 11 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • chat

  • social media

  • website

  • Facebook

  • newsletter

  • text SMS

  • omnichannel

  • phone calls

  • promotions

  • user generated content

  • blogs

  • Instagram

  • coupons

  • Whatsapp

  • video

  • See 13 more
  • e-mail

  • chat

  • social media

  • website

  • Facebook

  • newsletter

  • text SMS

  • omnichannel

  • phone calls

  • promotions

  • user generated content

  • blogs

  • Instagram

  • coupons

  • Whatsapp

  • video

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting