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Oracle CX Commerce vs Narvar: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Oracle CX Commerce vs. Narvar is based on a specific set of business needs and context. The comparison uses 1272 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Oracle CX Commerce and Narvar

Oracle CX Commerce, Narvar, Zoey, Adobe Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Oracle CX Commerce covers Merchandising with Promotions, Sales Document Management, Products & Pricelist Management, Training & Onboarding with Website, etc.

Narvar focuses on Engagement Management with Website, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Sales Document Management with Offline, etc.

"With Oracle CX Service, Oracle CPQ, and Oracle CX Commerce, we’re able to take billions of different parts combinations and help guide a customer, in a very easy way, to the right set of products they need. " - Mike K

"Brands hope adding more return and pickup locations will boost sales by offering convenience and reduce the cost of shipping. It’s allowing [customers] to return our products at points they pass everyday. " - Marc Rosen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Oracle CX Commerce

Focus area

Software Failure Risk

  • low

logo Narvar

Focus area

Software Failure Risk

  • medium

About

Commerce Cloud | Customer Experience | Oracle Cloud

The Post-Purchase Platform for eCommerce

Age

1977

Financials

IPO

SERIES C

Business Need

Total Processes
(we found evidences for)

41

38

Total Goals
(we found evidences for)

11

9

Top Processes

Evidences indicate better relative satisfaction



sales document management

proposal & quote management


products & pricelist management


training & onboarding


helpdesk management


engagement management

engaging and following up


communication management

sending & publishing communications


content management


account management


competitive intelligence




trade show marketing



subscription management


workflow management


rating and review management


courses & assessment


contact list management


customer feedback management

measuring customer satisfaction


customise loyalty program


loyalty management

customise loyalty program


engaging on social media


social media management

engaging on social media


personalized marketing


lifetime value management


Top Goals

Goals Achieved

  • Acquire customers

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Enhance customer relationships

  • Launch new products

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Grow market share

  • Establish thought leadership

  • Improve ROI

  • See 8 more
  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Acquire customers

  • Improve consistency

  • Improve brand engagement

  • Improve visibility

  • Build brand awareness

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • website

  • phone calls

  • e-mail

  • text SMS

  • social media

  • offline

  • Facebook

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • newsletter

  • promotions

  • video

  • point of sale

  • Instagram

  • See 13 more
  • website

  • phone calls

  • e-mail

  • text SMS

  • social media

  • offline

  • Facebook

  • on premises

  • omnichannel

  • user generated content

  • blogs

  • newsletter

  • promotions

  • video

  • point of sale

  • Instagram

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting