Overview: Onfido and Grafana as Digital Analytics Category solutions.
Onfido and Grafana offer unique strengths in digital analytics. Onfido excels in training and onboarding alongside offering AI-powered insights, making it ideal for real estate companies looking to onboard new clients efficiently. Grafana, on the other hand, provides strong data export and custom reporting features, making it suitable for IT services companies seeking to improve collaboration and efficiency. Each product caters to distinct industry needs and operational scales, offering tailored solutions based on unique business objectives.
Onfido: Onfido provides AI-powered digital identity solutions for onboarding and customer verification. Hundreds of businesses use Onfido to establish trust online.
Grafana: Grafana is an open-source analytics and monitoring platform for various databases. It is developed by Grafana Labs for enhanced observability.
Onfido and Grafana: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Onfido focuses on training and onboarding, sales document management, and proposal management, thus streamlining client acquisition. read more →
Grafana supports collaboration, funnel analysis, and lead generation, helping teams improve internal processes and engage more effectively. read more →
Business Goals
Onfido helps acquire new customers, strengthens relationships, and promotes market expansion, especially for those entering new markets. read more →
Grafana aims to scale best practices and improve efficiency, making it desirable for companies seeking process optimization. read more →
Core Features
Onfido offers standout AI-powered features and analytics, providing comprehensive integration and security for data-centric operations. read more →
Grafana has strong custom report capabilities, data export options, and reliable security and privacy measures for analytical tasks. read more →
Vendor Support
Onfido provides 24/7 support with options for chat, email, and phone, aligning with businesses needing consistent support. read more →
Grafana also offers comprehensive support, focusing on 24/7 availability and diverse communication channels to ensure assistance. read more →
Segments and Industries
Onfido is predominantly used by large enterprises, particularly in real estate, matching the needs of this industry. read more →
Grafana caters to a wide segment range from small to large enterprises, with a focus on IT and related sectors. read more →
Operational Alignment
Onfido integrates well into large-scale operations focusing on client onboarding and compliance, suiting enterprise needs. read more →
Grafana fits diverse operational scales from small to large, excelling in data management and internal communications. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Onfido in Action: Unique Use Cases
How can Onfido enhance your Training & Onboarding process?
What Are the key features of Onfido for Digital Marketing?
Grafana in Action: Unique Use Cases
How can Grafana enhance your Collaboration process?
Integrations
Few Onfido Integrations
News
Latest Onfido News
Holborn Assets Turns to AI to Enhance Onboarding
Holborn Assets has integrated Onfido's digital identity verification technology to enhance its onboarding process. This partnership aims to streamline client services and improve security, addressing the rise in digital document forgeries. The integration is part of Holborn's digital transformation, following the release of its app featuring AI technology.
Latest Grafana News
Grafana Labs Named a Leader in 2025 Gartner® Magic Quadrant? for Observability Platforms
Grafana Labs has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms, noted for its "Completeness of Vision." Grafana Cloud, their open and composable observability platform, supports diverse data sources and offers cost optimization tools, enhancing productivity and scalability. This recognition highlights Grafana's commitment to open-source solutions and its impact on various industries.
