Overview: Onfido and Grafana as Digital Analytics Category solutions.

Onfido and Grafana offer unique strengths in digital analytics. Onfido excels in training and onboarding alongside offering AI-powered insights, making it ideal for real estate companies looking to onboard new clients efficiently. Grafana, on the other hand, provides strong data export and custom reporting features, making it suitable for IT services companies seeking to improve collaboration and efficiency. Each product caters to distinct industry needs and operational scales, offering tailored solutions based on unique business objectives.

Onfido: Onfido provides AI-powered digital identity solutions for onboarding and customer verification. Hundreds of businesses use Onfido to establish trust online.

Grafana: Grafana is an open-source analytics and monitoring platform for various databases. It is developed by Grafana Labs for enhanced observability.

Onfido and Grafana: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Onfido focuses on training and onboarding, sales document management, and proposal management, thus streamlining client acquisition. read more →

Grafana supports collaboration, funnel analysis, and lead generation, helping teams improve internal processes and engage more effectively. read more →

Business Goals

Onfido helps acquire new customers, strengthens relationships, and promotes market expansion, especially for those entering new markets. read more →

Grafana aims to scale best practices and improve efficiency, making it desirable for companies seeking process optimization. read more →

Core Features

Onfido offers standout AI-powered features and analytics, providing comprehensive integration and security for data-centric operations. read more →

Grafana has strong custom report capabilities, data export options, and reliable security and privacy measures for analytical tasks. read more →

Vendor Support

Onfido provides 24/7 support with options for chat, email, and phone, aligning with businesses needing consistent support. read more →

Grafana also offers comprehensive support, focusing on 24/7 availability and diverse communication channels to ensure assistance. read more →

Segments and Industries

Onfido is predominantly used by large enterprises, particularly in real estate, matching the needs of this industry. read more →

Grafana caters to a wide segment range from small to large enterprises, with a focus on IT and related sectors. read more →

Operational Alignment

Onfido integrates well into large-scale operations focusing on client onboarding and compliance, suiting enterprise needs. read more →

Grafana fits diverse operational scales from small to large, excelling in data management and internal communications. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Onfido in Action: Unique Use Cases

How efficiently Does Onfido manage your Training & Onboarding?

How does Onfido address your Digital Marketing Challenges?


Grafana in Action: Unique Use Cases

What solutions does Grafana provide for Collaboration?

News

Latest Onfido News

Onfido files first financials following Entrust acquisition

Onfido has filed its first financials following its acquisition by Entrust, indicating a significant development in the company's financial reporting and corporate structure.

05/02/2025 - source

Latest Grafana News

Grafana Labs Strengthens Cloud Native Ecosystem with Major OpenTelemetry and Kubernetes Monitoring Updates - Business Wire

Grafana Labs enhances its cloud-native ecosystem with significant updates in OpenTelemetry and Kubernetes monitoring.

04/11/2024 - source

Business Setting

Onfido

Grafana