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Onbase by Hyland vs Elcom Platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Onbase by Hyland vs. Elcom Platform is based on a specific set of business needs and context. The comparison uses 2497 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Onbase by Hyland and Elcom Platform

Onbase by Hyland, Elcom Platform, DocuWare, DocStar ECM, etc., belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Onbase by Hyland covers Workflow Management, Content Management, Sales Document Management, Helpdesk Management with Phone Calls, etc.

Elcom Platform focuses on Communication Management with Website, Engagement Management with Website, Content Management with Website, Workflow Management, etc.

"Usually what comes up in our discussions is an Access database or spreadsheets managed by many people. When I hear that, I think OnBase. " - Sean Lemon

"Nula [Intranet] has enabled staff to search for information, policies and people, and find them easily. The taxonomy and integration with other key business systems ensures Nula can truly be an efficient source of truth for key information. These ba...sic needs are difficult to meet in an organisation of our size and geographical dispersion. Elcom were attentive, friendly, helpful and responsive along the Nula journey, thank you! " - Madeleine D

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Onbase by Hyland

Focus area

Onbase by Hyland is better than Elcom Platform for

Software Failure Risk

  • low

logo Elcom Platform

Focus area

Elcom Platform is better than Onbase by Hyland for

Software Failure Risk

  • low

About

Enterprise information platform designed to manage content, processes and cases.

Elcom Enterprise CMS & Software Solutions | elcom

Age

1991

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

42

48

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction



content publishing


sales document management

contract management

proposal & quote management


helpdesk management


customer case management


training & onboarding


campaign management



billing and invoice management


knowledge management


engagement management

engaging and following up




products & pricelist management


customer feedback management

measuring customer satisfaction


revenue cycle management



discount management


promotion management



sending & publishing communications


communication management

sending & publishing communications


social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media



calendar management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Grow market share

  • Manage risk

  • See 5 more
  • Improve efficiency

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve consistency

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • user generated content

  • blogs

  • e-mail

  • Facebook

  • offline

  • Twitter

  • point of sale

  • promotions

  • Facebook page

  • mobile

  • on premises

  • review sites

  • Amazon

  • out of home

  • brochure

  • display advertisement

  • mobile app

  • mass media

  • phone calls

  • See 18 more
  • website

  • social media

  • user generated content

  • blogs

  • e-mail

  • Facebook

  • offline

  • Twitter

  • point of sale

  • promotions

  • Facebook page

  • mobile

  • on premises

  • review sites

  • Amazon

  • out of home

  • brochure

  • display advertisement

  • mobile app

  • mass media

  • phone calls

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting