Comparison Summary
This comparison report of Nice Performance Management vs. Centrical is based on a specific set of business needs and context. The comparison uses 1205 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Nice Performance Management and Centrical
Nice Performance Management, and Centrical belong to a category of solutions that help Sales Performance Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Nice Performance Management covers Sales Call Management with Phone Calls, Performance Management, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
Centrical focuses on Engagement Management, Performance Management, Coaching, Training & Onboarding, etc.
"Telia Finland Oyj has not only experienced dramatic improvements to call handling times and contact center productivity—we have also seen significant improvements in customer satisfaction since deploying the NICE RPA solution. " - Topias Huovinen
"Employees are ecstatic, learn more and we are seeing benefits every day. In my view this is the definition of success. " - OMER DROR
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Nice Performance Management
Focus area
Nice Performance Management is better than Centrical for
Software Failure Risk
About
Nice Performance Management | Consolidate Data, Operationalize Opportunities and Drive Engagement
Centrical: Enterprise Gamification Software as a Service Platform
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
22
37
Total Goals
(we found evidences for)
6
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve efficiency
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve visibility
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Enter new markets internationally or locally
- See 3 more
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Improve efficiency
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Improve internal communications
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Enhance customer relationships
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Establish thought leadership
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Increase customer life time value
- See 5 more
Top Channels
Channels Used
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phone calls
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social media
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offline
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channel partners
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games
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promotions
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mobile
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website
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on premises
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trade shows
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point of sale
- See 8 more
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phone calls
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social media
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offline
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channel partners
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games
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promotions
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mobile
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website
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on premises
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trade shows
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point of sale
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
