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Nice Performance Management

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(307 Reviews, Testimonials & Expert Opinions)
(307 Reviews, Testimonials & Expert Opinions)

Nice Performance Management | Consolidate Data, Operationalize Opportunities and Drive Engagement

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About Nice Performance Management

Nice is a collection of customer engagement solutions for customer engagement, workforce management, automation and compliance teams to transform their customer experiences.

Nice provides with tools to actively receive customer feedback, take actions and boost employee engagement for proactively improving customer experience and workforce management and remain compliant. Nice empowers customer experience transformation by providing comprehensive end-to-end customer experience management, it helps create smarter and faster Internal Processes. It provides solutions that are both desktop and server-side automations. Using desktop analytics, it helps capturing data and generating insights about employee behavior on the desktop. It generates reports precisely listing which specific processes should be automated by your organization (based on millions of employee desktop actions), it helps develop intelligent process automations.

Nice uses world’s leading Cloud CX Platform for accelerating innovation and using the power of cloud to transform customer experiences and helps overcome expensive and lengthy innovation cycles ,eliminate painful Integrations, transition to the cloud in a flexible way. It uses automation and advanced analytics to uncover insights and provide meaningful suggestions. It comes with Artificial Intelligence, Machine Learning and advanced Robots to enable faster and smarter processes.

Evaluating Nice Performance Management for your Sales Performance Management need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 307 insights from peers and experts who used Nice Performance Management to help you determine how well it fits your Sales Performance Management needs.

Peer and Expert Opinions
for Nice Performance Management

Goals

Improve efficiency and Increase sales & revenue are the most popular goals peers achieved using Nice Performance Management .

Other goals:

  • Improve ROI
  • Scale best practices
See all goals See less goals

Channels

It is the best suited for phone calls, e-mail, out of home, channels.

Other channels:

  • brochure
See all channels See less channels

Processes

Peers recommend sales call management, engagement management, performance management, as the business processes that they have been most satisfied while using Nice Performance Management .

Read Peer and Expert Experience for Business Use Cases

Sales call management With Phone calls

Call recording With Phone calls

Call scoring With Phone calls

Engagement management

Engaging and following up

Performance management

Helpdesk management With Phone calls

Communication management With Phone calls

Tracking & monitoring communications With Phone calls

Social media management

Social media analytics

Coaching With Out of home and Brochure

Customer feedback management With Phone calls

Contact list management

See allless Activities

Popular Business Setting
for Nice Performance Management

Top Industries

  • Restaurants
  • Internet
  • Apparel & Fashion

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peers used Nice Performance Management to Improve efficiency and Increase sales & revenue

Verify if it works for you

IT and Other Capabilities
for Nice Performance Management

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

Phone Support

24/7 Support

Chat Support

Email Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Nice Performance Management

First 5 Reports are Free

Vendor Profile Details

Company Name Nice
Company Website https://www.nice.com/
HQ Location 221 River St, Hoboken, New Jersey 07030, US
Employees 5001-10000
Social
Financials IPO