CUSPERA

Nice Performance Management

4.24 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(444 Reviews)

Nice Performance Management | Consolidate Data, Operationalize Opportunities and Drive Engagement

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About Nice Performance Management

Nice is a collection of customer engagement solutions for customer engagement, workforce management, automation and compliance teams to transform their customer experiences.

Nice provides with tools to actively receive customer feedback, take actions and boost employee engagement for proactively improving customer experience and workforce management and remain compliant. Nice empowers customer experience transformation by providing comprehensive end-to-end customer experience management, it helps create smarter and faster Internal Processes. It provides solutions that are both desktop and server-side automations. Using desktop analytics, it helps capturing data and generating insights about employee behavior on the desktop. It generates reports precisely listing which specific processes should be automated by your organization (based on millions of employee desktop actions), it helps develop intelligent process automations.

Nice uses world’s leading Cloud CX Platform for accelerating innovation and using the power of cloud to transform customer experiences and helps overcome expensive and lengthy innovation cycles ,eliminate painful Integrations, transition to the cloud in a flexible way. It uses automation and advanced analytics to uncover insights and provide meaningful suggestions. It comes with Artificial Intelligence, Machine Learning and advanced Robots to enable faster and smarter processes.

Nice Performance Management
is used by peers for

Processes

engagement management, engaging and following up, sales call management

Channels

phone calls, phone calls, e-mail

Capabilities

24/7 Support, Phone Support, Custom Reports

Goals

Improve efficiency, Increase sales & revenue, Improve ROI

Industry

Restaurants, Internet, Apparel & Fashion

Popular Business Setting
for Nice Performance Management

Top Industries

  • Restaurants
  • Internet
  • Apparel & Fashion

Popular in

  • Mid Market
  • Large Enterprise
  • Small Business

Peer Recommendations on business needs
for Nice Performance Management

Goals

Improve efficiency, Increase sales & revenue, Improve ROI, are the most popular goals peers achieved using Nice Performance Management.

Channels

It is the best suited for phone calls, phone calls, e-mail, channels.

Processes

Nice Performance Management does well for a wide range of processes. Peers recommend engagement management, engaging and following up, sales call management, as the business processes that they have been most satisfied while using Nice Performance Management.

Read Reviews of Business Process for Nice Performance Management

Peers used Nice Performance Management to Improve efficiency and Increase sales & revenue

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

Low Medium High

Top Failure Risks for Nice Performance Management

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First 5 Reports are Free

IT and Other Capabilities
for Nice Performance Management

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Nice
Company Website www.nice.com/
HQ Location 221 River St, Hoboken, New Jersey 07030, US
Employees 5001-10000
Social
Financials IPO