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Mapp Cloud vs iPresso: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mapp Cloud vs. iPresso is based on a specific set of business needs and context. The comparison uses 1744 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mapp Cloud and iPresso

Mapp Cloud, iPresso, Listrak, Pushwoosh, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mapp Cloud covers Engagement Management, Lead Analytics, Forecasting, Channel Marketing, etc.

iPresso focuses on Helpdesk Management with Phone Calls, Loyalty Management with Promotions, Campaign Management with Promotions, Contact List Management, etc.

"Mapp has been a key strategic partner in helping Mindshare form their email marketing strategy. Working side by side to understand their technology meant that we could offer our clients data collection and brand engagement to prospective customers, ...as well as use Mapp Engage to run follow-up nurture campaigns with the opted-in customer base. These programs can then be automated and hyper personalized based on customer preferences and interactions with the brand. This has led to some incredibly successful campaigns and invaluable insights for clients such as Unilever, Kimberly Clark, Royal Caribbean and Volvo. " - Daniel Sichel

"Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity " - Zuzanna K

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mapp Cloud

Focus area

Mapp Cloud is better than iPresso for

Software Failure Risk

  • low

logo iPresso

Focus area

iPresso is better than Mapp Cloud for

Software Failure Risk

  • low

About

Insight-led Customer Experience Platform with Real-time Insights

iPresso Marketing Automation

Age

1998

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

49

35

Total Goals
(we found evidences for)

13

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





campaign management

campaign analytics



channel management


personalized marketing


generation of new leads


workflow management


communication management

sending & publishing communications


contact list management



touchpoint management


lifetime value management




loyalty management

identify target customers

customise loyalty program


customer case management


content management



business development


competitive intelligence


training & onboarding


helpdesk management


discount management





sales review & feedback


social media management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Increase average basket value

  • Improve consistency

  • Improve internal communications

  • Improve efficiency

  • See 10 more
  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • Improve digital and social presence

  • See 2 more

Top Channels

Channels Used

  • promotions

  • coupons

  • phone calls

  • chat

  • social media

  • offline

  • point of sale

  • mass media

  • mobile

  • text SMS

  • website

  • e-mail

  • user generated content

  • blogs

  • newsletter

  • See 12 more
  • promotions

  • coupons

  • phone calls

  • chat

  • social media

  • offline

  • point of sale

  • mass media

  • mobile

  • text SMS

  • website

  • e-mail

  • user generated content

  • blogs

  • newsletter

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting