iPresso Overview

iPresso enables professional marketers to leverage context-based marketing for personalized, multi-channel communication with customers. This marketing automation system supports businesses in expanding their sales and customer base through tailored interactions. A standout feature is its adaptability; users can expand iPresso with integrations that suit their specific needs. The platform's focus on context-driven strategies ensures that marketing messages resonate more deeply with target audiences. iPresso's user-friendly design simplifies the launch of marketing automation, making it accessible even for teams new to such systems. Additionally, the platform offers industry-specific solutions and an iPresso Academy for ongoing learning and skill enhancement.

Use Cases

Customers recommend Helpdesk Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using iPresso.

Other use cases:

  • Contact List Management
  • Engagement Management
  • Discount Management
  • Workflow Management
  • Competitive Intelligence
  • Lead Nurturing
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using iPresso.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

iPresso Use-Cases and Business Priorities: Customer Satisfaction Data

iPresso works with different mediums / channels such as Phone Calls. Chat. Promotions etc.

iPresso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and iPresso support capabilities include Chat Support, 24/7 Support, Email Support, etc. also iPresso analytics capabilities include Custom Reports, and Analytics.

Reviews

"Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team." - Ivars L

iPresso, Yespo Оmnichannel CDP, PushEngage, ExpertSender, Pipefy, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

iPresso Marketing Automation enables personalized, multi-channel customer communication using context-based marketing. Sales and customer base can be increased by professional marketers.

Popular Business Setting

for iPresso

Top Industries

  • Government Administration
  • Human Resources
  • Information Technology and Services

Popular in

  • Enterprise
  • Small Business
  • Mid Market

iPresso is popular in Government Administration, Human Resources, and Information Technology And Services and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on iPresso Use Cases

How efficiently Does iPresso manage your Helpdesk Management?

What Are the key features of iPresso for Loyalty Management?

How can iPresso enhance your Campaign Management process?

What solutions does iPresso provide for Contact List Management?

How can iPresso enhance your Engagement Management process?

12 buyers and buying teams have used Cuspera to assess how well iPresso solved their Marketing Automation needs. Cuspera uses 706 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3

Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L
iPresso testimonial

Zuzanna K

‍Nutricia

Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
iPresso testimonial

Jacek B

‍TEB Akademia

I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
CUSTOMERS TESTIMONIALS
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3

Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L
iPresso testimonial

Zuzanna K

‍Nutricia

Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
iPresso testimonial

Jacek B

‍TEB Akademia

I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B

Case Studies

CASE STUDY E-commerce in the fashion industry

iPresso Marketing Automation helped an e-commerce company in the fashion industry boost sales. The challenge was low average order value, as customers bought only one or two items per purchase. The c...ompany used iPresso's Feed Manager and Google Vertex AI to create smart product recommendations. Automated emails suggested matching accessories after each purchase. As a result, average order value rose by 14%, customer retention increased by 16%, and conversions went up by 20%.

Financial Services

CASE STUDY One of Poland's leading banks

iPresso Marketing Automation helped one of Poland's leading banks improve online loan offers. The bank used customer behavior analysis, segmentation, and personalized loan recommendations. Email camp...aigns and app notifications targeted users with relevant offers. The number of online loan applications grew by 25%. Customer satisfaction increased by 17%. Advertising costs dropped by 18%.

CASE STUDY One of the leading streaming platforms

iPresso helped a leading streaming platform improve user engagement. The company faced low engagement and high churn. iPresso collected user data and used Feed Manager for personalized recommendation...s. Integration with Vertex AI enabled real-time, dynamic suggestions. Push notifications alerted users to new content. User engagement rose by 24%. Time spent on the platform increased by 17%. Churn rate dropped by 19%.

Education

CASE STUDY the training center

iPresso helped the training center solve low course registration rates. The center used iPresso to segment potential participants and send automatic, personalized reminders before registration deadli...nes. They also used real-time marketing to notify users about last available spots. Multi-channel communication matched user preferences. The center saw a 31% increase in conversions, a 24% rise in registrations, and a 29% boost in high-quality leads.

CASE STUDY E-commerce with a wide range of apparel offerings

iPresso helped an e-commerce company with many apparel products improve product recommendations. The company used iPresso to analyze customer purchase history and integrate AI-driven recommendations.... They showed dynamic, personalized suggestions on product pages and in emails. This led to a 14% increase in average order value. Customer retention rose by 18%. Customer satisfaction improved by 19%.

CASE STUDY The travel agency

iPresso helped a travel agency improve business travel bookings. The agency faced trouble reaching companies needing business trips. They used iPresso to segment customers and send targeted content. ...Personalized messages promoted corporate trips and hotels. Bookings for business trips rose by 19%. Revenue from business bookings grew by 15%. Retention of business travelers increased by 12%.

Video

iPresso to więcej niż mailingi. I więcej niż Marketing Automation.

Video Thumbnail

Frequently Asked Questions(FAQ)

for iPresso

What is iPresso?

iPresso is an integrated marketing automation platform for pro marketers allowing them to creatively design their communications and scenarios. It helps to grow market share and improve efficiency.

iPresso guarantees the development of the system with new features, solutions, tools, integrations. iPresso AI and machine learning leverage to ensure the most accurate and reliable results with openness to the possibility of developing one’s unique solutions based on iPresso’s features.

iPresso features include outcome measurement, real-time marketing, content marketing to provide relevant information, scoring points for demographic characteristics and behaviors of customers, and many more.

What is iPresso used for?

iPresso is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Helpdesk Management, Loyalty Management and Campaign Management .

What are the top features of iPresso?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of iPresso.

Who uses iPresso?

iPresso is used by Government Administration, Human Resources and Information Technology And Services among other industries.

What are iPresso alternatives?

Yespo Оmnichannel CDP, PushEngage, ExpertSender and Pipefy are popular alternatives for iPresso.

Where is iPresso located?

iPresso is headquartered at encja.com S.A., 40-514 Katowice, ul. Ceglana 4.
lightning

Peers used iPresso for helpdesk management and loyalty management

iPresso Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.67/5

Read Reviews (125)
Analytics

4.53/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.67/5

Read Reviews (125)
Analytics

4.53/5

Read Reviews (25)

Software Failure Risk Guidance

?

for iPresso

Overall Risk Meter

Low Medium High

Top Failure Risks for iPresso

Benhauer Sp. z o.o. Profile

Company Name

Benhauer Sp. z o.o.

Company Website

https://www.ipresso.com/

HQ Location

encja.com S.A., 40-514 Katowice, ul. Ceglana 4

Employees

11-50

Social

Financials

PRIVATE