iPresso Overview

iPresso enables professional marketers to leverage context-based marketing for personalized, multi-channel communication with customers. This marketing automation system supports businesses in expanding their sales and customer base through tailored interactions. A standout feature is its adaptability; users can expand iPresso with integrations that suit their specific needs. The platform's focus on context-driven strategies ensures that marketing messages resonate more deeply with target audiences. iPresso's user-friendly design simplifies the launch of marketing automation, making it accessible even for teams new to such systems. Additionally, the platform offers industry-specific solutions and an iPresso Academy for ongoing learning and skill enhancement.

Use Cases

Customers recommend Helpdesk Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using iPresso.

Other use cases:

  • Contact List Management
  • Engagement Management
  • Discount Management
  • Workflow Management
  • Competitive Intelligence
  • Lead Nurturing
  • Channel Marketing
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using iPresso.

Other priorities:

  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
See all business priorities See less business priorities

iPresso Use-Cases and Business Priorities: Customer Satisfaction Data

iPresso works with different mediums / channels such as Phone Calls. Chat. Promotions etc.

iPresso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and iPresso support capabilities include Chat Support, 24/7 Support, Email Support, etc. also iPresso analytics capabilities include Custom Reports, and Analytics.

Reviews

"I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers" - Jacek B

iPresso, Yespo Оmnichannel CDP, PushEngage, ExpertSender, Pipefy, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

iPresso Marketing Automation enables personalized, multi-channel customer communication using context-based marketing. Sales and customer base can be increased by professional marketers.

Popular Business Setting

for iPresso

Top Industries

  • Government Administration
  • Human Resources
  • Information Technology and Services

Popular in

  • Enterprise
  • Small Business
  • Mid Market

iPresso is popular in Government Administration, Human Resources, and Information Technology And Services and is widely used by Enterprise, Small Business, and Mid Market.

Comprehensive Insights on iPresso Use Cases

What Are the key features of iPresso for Helpdesk Management?

What solutions does iPresso provide for Loyalty Management?

What solutions does iPresso provide for Campaign Management?

How can iPresso enhance your Contact List Management process?

How can iPresso optimize your Engagement Management Workflow?

24+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well iPresso solved their Marketing Automation needs. Cuspera uses 706 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
iPresso testimonial

Jacek B

‍TEB Akademia

I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3

Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L
iPresso testimonial

Zuzanna K

‍Nutricia

Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K
CUSTOMERS TESTIMONIALS
iPresso testimonial

Jacek B

‍TEB Akademia

I like the clarity of viewing data and the ease of setting up the automation. The setup is quite easy and support do their job very well by the way. The software seems to be designed by people who understand marketers Testimonial By Jacek B
iPresso testimonial

Ivars L

Head of B2C business TV3 Group

Go3

Go3 is becoming a more and more engaging platform in each of our markets with iPresso Marketing Automation technology and professional support from the iPresso team. Testimonial By Ivars L
iPresso testimonial

Zuzanna K

‍Nutricia

Very intuitive software. Easy to learn. After a one day training session participants are able to use it and start creating funnels with different type of segment complexity Testimonial By Zuzanna K

Case Studies

CASE STUDY A travel agency specializing in last-minute offers

iPresso marketing automation helped a travel agency boost last-minute trip sales. The agency used iPresso to segment customers, personalize offers, and automate campaigns. Email, push, and SMS notifi...cations promoted last-minute deals. Sales of last-minute tours rose by 19%. Click-through rates increased by 33%. Conversion rates improved by 14%. The agency saved time and resources with automation.

Media Production

CASE STUDY A company that organizes and broadcasts live events (concerts, festivals, movie premieres)

iPresso helped a live events company boost customer engagement with marketing automation. The company used iPresso to collect user data and segment contacts by interests. Automated welcome emails and... personalized recommendations were sent to new customers. Recommendation frames on the website showed users offers they liked. Customer engagement rose by 17%. Ticket sales increased by 19%. Customer retention improved by 22%. The company also saved 12% on advertising costs.

CASE STUDY An online store (unnamed)

iPresso Marketing Automation helped an online store connect its e-commerce platform with marketing tools. The store faced problems managing customer data and personalizing marketing. iPresso integrat...ed with the platform, centralized data, and automated campaigns. The store used features like personalized recommendations and automated emails. As a result, the conversion rate increased by 20%. The number of returning customers grew by 25%. The team saved 1000 hours by automating marketing tasks.

CASE STUDY An FMCG company

iPresso helped an FMCG company connect online and offline sales channels. The company used iPresso to collect and analyze customer data from both e-commerce and physical stores. They created personal...ized marketing campaigns across email, SMS, and in-store ads. Email open rates went up by 18%. Conversion rates increased by 20%. Customer retention improved by 15%. The company managed its marketing budget better and saw higher campaign effectiveness.

CASE STUDY A travel agency

iPresso helped a travel agency boost bookings with dynamic travel recommendations. The agency used iPresso to analyze customer data and segment users by travel preferences. Personalized offers and au...tomated notifications increased engagement. The number of bookings rose by 30%. Engagement rates went up by 40%. The conversion rate improved by 25%. The agency used its marketing budget more efficiently with campaign automation.

CASE STUDY An FMCG company

iPresso helped an FMCG company automate its consumer promotions. The company struggled with manual campaign management, which was slow and inefficient. iPresso enabled automatic coupon generation and... targeted omnichannel campaigns using email and SMS. Personalized offers led to a 20% increase in email open rates, a 25% boost in conversion rates, and an 18% rise in customer retention. Automation made campaign execution faster and more effective.

Video

iPresso to więcej niż mailingi. I więcej niż Marketing Automation.

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Frequently Asked Questions(FAQ)

for iPresso

What is iPresso?

iPresso is an integrated marketing automation platform for pro marketers allowing them to creatively design their communications and scenarios. It helps to grow market share and improve efficiency.

iPresso guarantees the development of the system with new features, solutions, tools, integrations. iPresso AI and machine learning leverage to ensure the most accurate and reliable results with openness to the possibility of developing one’s unique solutions based on iPresso’s features.

iPresso features include outcome measurement, real-time marketing, content marketing to provide relevant information, scoring points for demographic characteristics and behaviors of customers, and many more.

What is iPresso used for?

iPresso is a Marketing Automation Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Helpdesk Management, Loyalty Management and Campaign Management .

What are the top features of iPresso?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of iPresso.

Who uses iPresso?

iPresso is used by Government Administration, Human Resources and Information Technology And Services among other industries.

What are iPresso alternatives?

Yespo Оmnichannel CDP, PushEngage, ExpertSender and Pipefy are popular alternatives for iPresso.

Where is iPresso located?

iPresso is headquartered at encja.com S.A., 40-514 Katowice, ul. Ceglana 4.
lightning

Peers used iPresso for helpdesk management and loyalty management

iPresso Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.67/5

Read Reviews (125)
Analytics

4.53/5

Read Reviews (25)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.82/5

Read Reviews (4)
Custom Reports

4.67/5

Read Reviews (125)
Analytics

4.53/5

Read Reviews (25)

Software Failure Risk Guidance

?

for iPresso

Overall Risk Meter

Low Medium High

Top Failure Risks for iPresso

Benhauer Sp. z o.o. Profile

Company Name

Benhauer Sp. z o.o.

Company Website

https://www.ipresso.com/

HQ Location

encja.com S.A., 40-514 Katowice, ul. Ceglana 4

Employees

11-50

Social

Financials

PRIVATE