Comparison Summary
This comparison report of Lumoa vs. Luciq (formerly Instabug) is based on a specific set of business needs and context. The comparison uses 4186 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lumoa and Luciq (formerly Instabug)
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lumoa covers Customer Feedback Management with Promotions, Workflow Management, Engagement Management with Website, Helpdesk Management with Phone Calls, etc.
Luciq (formerly Instabug) focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Luciq (formerly Instabug)
Focus area
Luciq (formerly Instabug) is better than Lumoa for
Software Failure Risk
About
Make Customer Feedback Actionable - Lumoa Net Promoter ...
Agentic AI for Mobile Observability & Experience
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
27
45
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Acquire customers
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Improve efficiency
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Increase sales & revenue
- See 2 more
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
Top Channels
Channels Used
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mobile
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chat
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user generated content
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blogs
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social media
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mobile app
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video
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e-mail
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offline
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promotions
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point of sale
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Facebook
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trade shows
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Slack
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Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
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mobile
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chat
-
user generated content
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blogs
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social media
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mobile app
-
video
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e-mail
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offline
-
promotions
-
point of sale
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Facebook
-
trade shows
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Slack
-
Twitter
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Instagram
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LinkedIn
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phone calls
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website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
