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LoyaltyTrac® vs Patch: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyTrac® vs. Patch is based on a specific set of business needs and context. The comparison uses 308 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyTrac® and Patch

LoyaltyTrac®, and Patch belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyTrac® covers Loyalty Management, Helpdesk Management, Social Media Management, Sales Incentive Management, etc.

Patch focuses on Loyalty Management, Engagement Management, Social Media Management with Social Media, Communication Management with Social Media, etc.

"We were looking for an advantage against other dealers, to keep our customers returning here, increasing their service visit count and amount of their service dollar they spend with us. Because of LoyaltyTrac, our service visitations more than doubl...ed and customer-pay spend increased from $207 to $222 per repair order " - Roy Reynolds

"From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform all...ows us to personalize messages to different types of customers and automate them based on visit frequency " - Trevor Cannon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyTrac®

Focus area

Software Failure Risk

  • medium

logo Patch

Focus area

Software Failure Risk

  • medium

About

LoyaltyTrac Rewards Program for maximum ease-of-use and profitability

Engage, Reward, and Retain Your Customers

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

16

20

Total Goals
(we found evidences for)

5

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


social media management

social media analytics


sales document management



redemption management


sales incentive management


lifetime value management


engaging and following up


engagement management

engaging and following up


sending & publishing communications


communication management

sending & publishing communications


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • mobile

  • offline

  • trade shows

  • on premises

  • phone calls

  • See 5 more
  • website

  • social media

  • e-mail

  • mobile

  • offline

  • trade shows

  • on premises

  • phone calls

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting