Comparison Summary
This comparison report of Lattice vs. Nice Performance Management is based on a specific set of business needs and context. The comparison uses 1036 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lattice and Nice Performance Management
Lattice, Nice Performance Management, Spinify, CloudShare, etc., belong to a category of solutions that help Sales Performance Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lattice covers Engagement Management, Performance Management, Customer Feedback Management, Sales Review & Feedback, etc.
Nice Performance Management focuses on Sales Call Management with Phone Calls, Performance Management, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, etc.
"I don’t know what we would have done without Lattice. There’s no way we could have managed shifting to remote without it. " - Julia Karnezis
"Telia Finland Oyj has not only experienced dramatic improvements to call handling times and contact center productivity—we have also seen significant improvements in customer satisfaction since deploying the NICE RPA solution. " - Topias Huovinen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Nice Performance Management
Focus area
Nice Performance Management is better than Lattice for
Software Failure Risk
About
People Management: Performance & Engagement Software
Nice Performance Management | Consolidate Data, Operationalize Opportunities and Drive Engagement
Age
2015
Financials
SERIES F
IPO
Business Need
Total Processes
(we found evidences for)
51
22
Total Goals
(we found evidences for)
8
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Improve efficiency
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Improve internal communications
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Improve visibility
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Acquire customers
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Shorten ramp up time
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Enhance customer relationships
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Improve ROI
- See 5 more
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Improve efficiency
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
-
Improve visibility
-
Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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phone calls
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e-mail
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
