Kickserv vs. TeamHaven: Comparing Best Field Service Management Solutions 2026

Overview: Kickserv and TeamHaven as Field Service Management Category solutions.

Kickserv: Kickserv field service management software manages jobs, customers, communication, and payments for home service businesses. Efficient organization and streamlined operations are provided.

TeamHaven: TeamHaven offers leading field execution software for mobile workers with a free 30-day trial. Efficiency is improved and sales are increased for field marketing, POS installation, and logistics.

This comparison report of Kickserv vs. TeamHaven is based on a specific set of business needs and context. The comparison uses 1781 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kickserv and TeamHaven

Kickserv, TeamHaven, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kickserv covers Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.

TeamHaven focuses on Performance Management, Social Media Management, Communication Management with Mobile, Sales Call Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Kickserv and TeamHaven: Best activities based on customer satisfaction


Kickserv in Action: Unique Activities

Why is Kickserv the best choice for Sales Document Management?
The system streamlines business operations by providing a unified platform for managing quotes, scheduling, invoicing, and payments. It allows users to access customer information, complete jobs in the field, and collect digital signatures. However, the system lacks robust quote tracking capabilities and does not include the customer's IP address when collecting signatures, potentially affecting the legal validity of contracts.
"...The premium is about 1/3 of most of the quotes we were getting and it has everything we need...." Peer review by Rachael Morgan
How does Kickserv facilitate Contact List Management?
Kickserv's Contact List Management capabilities allow users to store and manage customer information, including contact details, service history, and billing records. The software also facilitates communication with customers by sending automated emails, reminders, and invoices. While Kickserv offers comprehensive contact management features, it lacks the ability to duplicate contact information.
"...It features contact management, billing and invoicing, work order management, driver scheduling, dispatching goods and more...." Peer review
How can Kickserv optimize your Workflow Management Workflow?
Kickserv facilitates comprehensive workflow management, enabling users to track various aspects of their organization's operations. This software provides a custom user interface that allows for monitoring field technician status, distributing and updating invoices, and managing sales opportunities. A limitation of the system is that it does not currently support Canadian taxes.
"...This software has fixed all the problems we were having with workflow, employee communications, central address book of clients, keeping track of sales opportunities, and even helped tremendously with estimating jobs and streamlining pricing...." Peer review by Christa Harden
How does Kickserv facilitate Helpdesk Management?
Kickserv offers a comprehensive helpdesk management system that provides responsive and helpful customer support. The system integrates production processes with customer management, enabling streamlined operations. However, the helpdesk's support is limited by its tendency to direct users rather than troubleshoot issues.
"...Never underestimate the importance of the help desk hours and their ability to help your scheduler, not just talk with you...." Peer review by Kris N.

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management


helpdesk management


engagement management

engaging and following up


billing and invoice management


relationship management


communication management

sending & publishing communications


generation of new leads


campaign management


competitive intelligence


lifetime value management


products & pricelist management



calendar management



loyalty management

identify target customers


pipeline management


trade show marketing


conversion management


payment management




lead qualification

lead qualification: technographic



customer feedback management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more
  • Enter new markets internationally or locally

  • Manage risk

  • Acquire customers

Business Setting

Kickserv TeamHaven
Peer score 4.4 4.2
Peer insights 1718 63
Top industries
Construction 39.0%
Consumer Services 21.0%
Information Technology And Services 6.0%
Consumer Electronics 100.0%
SMB and Mid-Market 99.0% 100.0%
Enterprise 1.0% 0.0%
Pricing Kickserv