cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Khoros Communities vs JomSocial: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Khoros Communities low Failure Risk for JomSocial low
Know More

Comparison Summary

This comparison report of Khoros Communities vs. JomSocial is based on a specific set of business needs and context. The comparison uses 4194 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Khoros Communities and JomSocial

Khoros Communities, JomSocial, Vanilla Forums, inSided community, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Khoros Communities covers Engagement Management, Social Media Management with Social Media, Helpdesk Management with Phone Calls, Content Management, etc.

JomSocial focuses on Communication Management with E-Mail, Content Management with Social Media, Sales Document Management with Video, Advertisement with Website, etc.

"We believe the digital team should be rooted in service and content creation excellence. " - Kathryn Percy

"My experience so far with the Jomsocial team has been stellar especially when you compare it to other third party extensions for Joomla. Every time I had an issues they have been prompt and always had given me the best service they humanly can. " - John Ruotolo

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Khoros Communities

Focus area

Khoros Communities is better than JomSocial for

Software Failure Risk

  • low

logo JomSocial

Focus area

Software Failure Risk

  • low

About

Online brand communities to create digital spaces for customers

JomSocial: Social Networking for Joomla - Open Source Social N.

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

27

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (79)

Read Reviews (2)

engaging and following up

Read Reviews (52)

Read Reviews (1)

social media management

Read Reviews (36)

Read Reviews (6)

social media analytics

Read Reviews (27)

Read Reviews (0)

engaging on social media

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (25)

Read Reviews (1)

content management

Read Reviews (22)

Read Reviews (19)

content publishing

Read Reviews (6)

Read Reviews (5)

content sharing

Read Reviews (2)

Read Reviews (9)

content curation

Read Reviews (1)

Read Reviews (3)

knowledge management

Read Reviews (17)

Read Reviews (0)

sharing knowledge

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (16)

Read Reviews (70)

sending & publishing communications

Read Reviews (12)

Read Reviews (67)

community building

Read Reviews (13)

Read Reviews (4)

customer feedback management

Read Reviews (12)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (7)

Read Reviews (0)

campaign management

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (6)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (0)

sales document management

Read Reviews (4)

Read Reviews (17)

proposal & quote management

Read Reviews (2)

Read Reviews (17)

contract management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (1)

training & onboarding

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

conversion management

Read Reviews (2)

Read Reviews (0)

rating and review management

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (3)

category management

Read Reviews (0)

Read Reviews (3)

follower management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more

  • Enhance customer relationships

  • Improve navigation

  • Improve efficiency

  • Improve internal communications

  • Acquire customers

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • video

  • Facebook

  • Twitter

  • mobile

  • phone calls

  • mobile app

  • offline

  • on premises

  • See 8 more

  • e-mail

  • website

  • social media

  • video

  • Facebook

  • Twitter

  • mobile

  • phone calls

  • mobile app

  • offline

  • on premises

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting