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Intouch CRM vs Simplicity CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Intouch CRM vs. Simplicity CRM is based on a specific set of business needs and context. The comparison uses 1367 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Intouch CRM and Simplicity CRM

Intouch CRM, Simplicity CRM, Karma CRM, Revamp CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Intouch CRM covers Helpdesk Management with Chat, Contact List Management with E-Mail, Lead Qualification, Billing And Invoice Management with E-Mail, etc.

Simplicity CRM focuses on Campaign Management with E-Mail, Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Intouch CRM

Focus area

Intouch CRM is better than Simplicity CRM for

Software Failure Risk

  • medium

logo Simplicity CRM

Focus area

Simplicity CRM is better than Intouch CRM for

Software Failure Risk

  • medium

About

CRM system with full Sales and Marketing Features

Simplicity CRM | CRM , Loyalty Software

Age

2005

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

45

59

Total Goals
(we found evidences for)

4

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


lead qualification

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic

lead qualification: demographic


billing and invoice management



pipeline management


generation of new leads


calendar management



communication management

sending & publishing communications


conversion management



customer feedback management



discount management


promotion management


engagement management

engaging and following up









social media marketing



knowledge management


campaign management


customer case management


relationship management


workflow management


touchpoint management


lifetime value management


channel management



loyalty management


social media analytics


scheduling post to social media


social media management

social media analytics

scheduling post to social media


segmentation and targeting


database marketing



content management


rating and review management



account management



redemption management


sales incentive management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve digital and social presence

  • See 1 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more
  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting