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InStream vs Simplicity CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of InStream vs. Simplicity CRM is based on a specific set of business needs and context. The comparison uses 1520 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing InStream and Simplicity CRM

InStream, Simplicity CRM, Soffront, Eway CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

InStream covers Contact List Management, Communication Management with Social Media, Social Media Management with Social Media, Engagement Management with E-Mail, etc.

Simplicity CRM focuses on Campaign Management with E-Mail, Loyalty Management, Social Media Management with E-Mail, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo InStream

Focus area

InStream is better than Simplicity CRM for

Software Failure Risk

  • low

logo Simplicity CRM

Focus area

Simplicity CRM is better than InStream for

Software Failure Risk

  • medium

About

InStream | Sales, contact management and relationship automation tool

Simplicity CRM | CRM , Loyalty Software

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

42

59

Total Goals
(we found evidences for)

8

8

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications


social media management

engaging on social media

scheduling post to social media

managing social media account


engagement management

engaging and following up


relationship management



competitive intelligence




motivation management


helpdesk management


workflow management


loyalty management

identify target customers


sales document management

proposal & quote management


conversion management


content management



training & onboarding


pipeline management


generation of new leads


campaign management


lead qualification


customer case management


lifetime value management


segmentation and targeting


database marketing



discount management



rating and review management


channel management


touchpoint management



social media marketing


account management



redemption management


sales incentive management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • See 5 more
  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more
  • e-mail

  • social media

  • promotions

  • offline

  • text SMS

  • coupons

  • phone calls

  • point of sale

  • Facebook

  • on premises

  • mobile

  • omnichannel

  • website

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting