Comparison Summary
This comparison report of Luciq (formerly Instabug) vs. Verbate is based on a specific set of business needs and context. The comparison uses 3833 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Luciq (formerly Instabug) and Verbate
Luciq (formerly Instabug), Verbate, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Luciq (formerly Instabug) covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.
"If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. " - Mohammad Hariri
"A great tool for valuable consumer insight A great experience working with the Verbate team - It was great to immerse ourselves into the consumer's world without intruding on their personal space. " - Amaeze Madukah
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Luciq (formerly Instabug)
Focus area
Luciq (formerly Instabug) is better than Verbate for
Software Failure Risk
About
Agentic AI for Mobile Observability & Experience
Video surveys for insightful answers to any question
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
11
Total Goals
(we found evidences for)
7
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
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Enter new markets internationally or locally
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Improve brand engagement
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Acquire customers
Top Channels
Channels Used
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video
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text SMS
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video
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text SMS
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
