Comparison Summary
Introducing Instabug and Verbate
Instabug, Verbate, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Instabug covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.
"I've had plenty of apps break on me and I try to take a screenshot so that I can send it to support and I always get a little disappointed when I don’t see Instabug. It’s just like, ‘Don’t you want to know when your app isn’t working? " - Wells Riley
"Excellent user-friendly software with great support team. Futurescape took a punt with Verbate on a large project and it really paid off. We got some interesting and insightful footage that brought colour and fun to the final debrief. This worked es...pecially well as the topic was sensitive and yet, participants in the research could film from the comfort and privacy of their own home. We'll definitely use again when the opportunity comes up. " - Fleur Sligo
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About
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Video surveys for insightful answers to any question
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
45
11
Total Goals
(we found evidences for)
7
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Improve efficiency
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Improve stakeholder relations
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Acquire customers
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Launch new products
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Improve digital and social presence
- See 4 more
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Enter new markets internationally or locally
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Improve brand engagement
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Acquire customers
Top Channels
Channels Used
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video
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text SMS
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video
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text SMS
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
