cuspera logo CUSPERA

Luciq (formerly Instabug) vs Survey Planet: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Luciq (formerly Instabug) vs. Survey Planet is based on a specific set of business needs and context. The comparison uses 4159 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Luciq (formerly Instabug) and Survey Planet

Luciq (formerly Instabug), Survey Planet, Thematic, Canny, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Luciq (formerly Instabug) covers Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

Survey Planet focuses on White-Labeled Surveys, Collecting Feedback, Engaging Conversational Surveys, Social Media Management with Social Media, etc.

"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information l...ike device and OS. " - Breann Johnson

"I created my first survey app in just 15 minutes. I’m a musician and was polling my fans on a selection of songs for my next album. I shared the survey via Facebook and also printed it out to hand out. The Results Section made it simple to summarize... all the votes and gave me the demographic info I was looking for as well. I shared the results with my fans and am now busy recording the twelve songs for my next album. Thanks, SurveyPlanet! " - John Graham

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Luciq (formerly Instabug)

Focus area

Luciq (formerly Instabug) is better than Survey Planet for

Software Failure Risk

  • medium

logo Survey Planet

Focus area

Survey Planet is better than Luciq (formerly Instabug) for

Software Failure Risk

  • medium

About

Agentic AI for Mobile Observability & Experience

Online Survey Tools for creation and sharing of surveys online supporting feedback management and user experience

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

45

11

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


workflow management


helpdesk management


engagement management

engaging and following up


training & onboarding


products & pricelist management


communication management

sending & publishing communications



social media management

social media analytics


segmentation and targeting


sales review & feedback


relationship management


rating and review management


contact list management



lifetime value management



lead qualification

lead qualification: technographic


generation of new leads


reputation management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more
  • Build brand awareness

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • social media

  • social media

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting