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Compare inSided vs EdCast

Comparison Summary

This comparison report of inSided vs. EdCast is based on a specific set of business needs and context. The comparison uses 1559 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing inSided and EdCast

inSided, EdCast, AnswerHub, Answerbase, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

inSided covers Engagement Management, Helpdesk Management with Phone Calls, Knowledge Management with User Generated Content, Training & Onboarding, etc.

EdCast focuses on Knowledge Management, Workflow Management with Mobile, Training & Onboarding, Collaboration with Social Media, etc.

"With inSided, we're able to run more efficiently while being less reliant on other teams. This is a huge win for us. It's important to be able to react and make changes as fast as possible in our industry. Everyone at inSided has been great to work ...with up to this point. We wanted to work with a company that values their customers and view them as true partners—we feel that with inSided. " - Drew Frey

"As future technologies threaten to transform society, India is poised at the dawn of a new era, wherein the urgency to up/reskill talent at scale is paramount. The path we tread hereon will define the Digital Dividend as an asset or a liability. Thr...ough our FutureSkills initiative (powered by EdCast, a great partner to power our AI-first and mobile-first industry learning ecosystem), we stand committed to industry, academia and the nation of India toward developing a future-ready workforce. " - NASSCOM

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo inSided

Focus area

inSided is better than EdCast for

Software Failure Risk

  • medium

logo EdCast

Focus area

Software Failure Risk

  • medium

About

All-in-one customer success engagement platform

EdCast | AI-powered Knowledge Cloud for personalized learning including from LMS, intranet, external providers web-based content resources

Age

2011

Financials

SERIES E

SERIES D

Business Need

Total Processes
(we found evidences for)

46

19

Total Goals
(we found evidences for)

11

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


helpdesk management


knowledge management


training & onboarding


content management

searching for content


customer feedback management

measuring customer satisfaction


contact list management


community building


workflow management


products & pricelist management


communication management

sending & publishing communications


competitive intelligence


rating and review management





lifetime value management


loyalty management


social media management


follower management


courses & assessment


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Increase customer life time value

  • Grow market share

  • See 8 more
  • Improve ROI

  • Scale best practices

  • Acquire customers

Top Channels

Channels Used

  • social media

  • mobile

  • mobile app

  • promotions

  • offline

  • on premises

  • display advertisement

  • See 4 more
  • social media

  • mobile

  • mobile app

  • promotions

  • offline

  • on premises

  • display advertisement

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting