Comparison Summary
This comparison report of Gainsight Customer Communities (formerly Insided) vs. EdCast is based on a specific set of business needs and context. The comparison uses 1559 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Gainsight Customer Communities (formerly Insided) and EdCast
Gainsight Customer Communities (formerly Insided), EdCast, Answerbase, Shelf.io, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Gainsight Customer Communities (formerly Insided) covers Engagement Management, Helpdesk Management with Phone Calls, Knowledge Management with User Generated Content, Training & Onboarding, etc.
EdCast focuses on Knowledge Management, Workflow Management with Mobile, Training & Onboarding, Collaboration with Social Media, etc.
"We are very happy with the way the project was managed, both from a purely professional side and a cultural fit between SoundCloud & inSided point of view. " - Mathis Peckedrath
"Etisalat’s partnership with EdCast has been about more than the delivery of world-class learning technology. The team behind the scenes is passionate pioneers of the industry and want to bring about real change for our company. Everyone is talking a...bout Digital Transformation, while EdCast is actually delivering it. The blueprint for successful organizational learning has evolved and, thanks to EdCast, so has our learning strategy for our multicultural and multigenerational workforce. " - Etisalat
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Gainsight Customer Communities (formerly Insided)
Focus area
Gainsight Customer Communities (formerly Insided) is better than EdCast for
Software Failure Risk
About
A single community destination for all customer needs
EdCast | AI-powered Knowledge Cloud for personalized learning including from LMS, intranet, external providers web-based content resources
Age
2011
Financials
SERIES E
SERIES D
Business Need
Total Processes
(we found evidences for)
46
19
Total Goals
(we found evidences for)
11
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Launch new products
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Build brand awareness
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Manage risk
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Increase customer life time value
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Grow market share
- See 8 more
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Improve ROI
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Scale best practices
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Acquire customers
Top Channels
Channels Used
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social media
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mobile
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mobile app
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promotions
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offline
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on premises
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display advertisement
- See 4 more
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social media
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mobile
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mobile app
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promotions
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offline
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on premises
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display advertisement
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
