Infosys Equinox and Zoey, An In-Depth Comparison 2026

Comparison Summary

Infosys Equinox: Skava microservices provide essential features and necessary flexibility without starting from scratch. Easy platform scenario changes are facilitated by their implementation models.

Zoey: Zoey provides a comprehensive solution for B2B sales and business automation, trusted by wholesalers, dealers, brands, and franchises. Companies seeking to grow their B2B ecommerce and sales rely on Zoey.

This comparison report of Infosys Equinox vs. Zoey is based on a specific set of business needs and context. The comparison uses 1235 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Infosys Equinox and Zoey

Infosys Equinox belong to a category of solutions that help E-Commerce Platform, whereas Zoey belong to a category of solutions that help E-Commerce Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Infosys Equinox covers Products & Pricelist Management with Website, Merchandising with Website, Engagement Management with Omnichannel, Product Marketing, etc.

Zoey focuses on Sales Document Management, Order Management, Helpdesk Management, Products & Pricelist Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Infosys Equinox and Zoey: Best activities based on customer satisfaction


Infosys Equinox in Action: Unique Activities

How can Infosys Equinox optimize your Products & Pricelist Management Workflow?
Skava Products & Pricelist Management helps to categorize products using rules and visually create online product experiences. nIt allows for setting multiple price lists and defining personalized pricing models for products.nSkava Commerce also includes tools for managing product catalogs and enabling customers to create wish lists.
"...Create and manage the product taxonomy using static and dynamic rule-based categories and visually build digital experiences such as product list pages, product detail pages, category landing pages, and site navigation. ..." Resources

Zoey in Action: Unique Activities

What Are the key features of Zoey for Order Management?
Zoey Order Management streamlines order collection and inventory management, providing a centralized platform for creating and managing orders in various scenarios. It offers features such as order status management, quote management, and advanced search capabilities. Zoey's order management capabilities are limited by the specific solution selected.
"...Our customer success team would love to help you find the best order management solution or eCommerce flow to help you grow and expand your sales. ..." Payment Options for B2B & Wholesale eCommerce
How can Zoey optimize your Helpdesk Management Workflow?
The platform offers comprehensive support resources, including a dedicated support center, community forum, and various online learning materials. The platform is known for its helpful and responsive customer support team, which is particularly valuable for users who require assistance with setup and ongoing maintenance. However, some users have reported that migrating to the platform can be challenging.
"...Before, with the previous system, it would take me hours, if I didn t have to call someone to help me set it up. ..." Case Study Commonwealth Packaging Company
How can Zoey enhance your Merchandising process?
Zoey offers comprehensive merchandising features. nThese features include setting up promotions, filters, and managing categories. nZoey also enables merchants to control payment options for different customer groups.
"...Collateral Now uses a public Zoey storefront to sell branded merchandise to various brands with products made in the USA. ..." B2B and Wholesale sellers succeed with Zoey

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction


products & pricelist management



workflow management



engagement management

engaging and following up


communication management

sending & publishing communications


content management


account management


sales document management

contract management


competitive intelligence



helpdesk management


promotion management



lifetime value management


training & onboarding


category management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • See 8 more

Business Setting

Infosys Equinox Zoey
Peer score 4.0 4.3
Peer insights 137 1098
Top industries
Wholesale 26.0%
Retail 22.0%
Food & Beverages 16.0%
SMB and Mid-Market 0.0% 98.0%
Enterprise 0.0% 2.0%
Pricing Infosys Equinox Zoey

Integrations

Ecosystem partners each product commonly connects with.

News

Latest Infosys Equinox news

Infosys Equinox Digital Commerce and Marketing Operations

Infosys Equinox introduces its Agentic Commerce platform, featuring enterprise-grade agents that enhance decision-making and streamline operations. These agents, integrated with the Infosys Equinox platform, offer intelligent commerce solutions through natural language processing and domain-specific expertise, enabling businesses to automate and optimize their commerce processes effectively.

10/08/2026 - source

Latest Zoey news

Zoey Now Supports llms.txt to Help AI Systems Better Understand Your Store

Zoey has introduced support for llms.txt, enhancing AI systems' ability to understand and interact with online stores. This integration aims to improve the functionality of AI within Zoey's B2B ecommerce platform, benefiting wholesale distributors by providing more accurate AI-driven insights and interactions.

24/09/2026 - source