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iGainSpark Platform vs Patch: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of iGainSpark Platform vs. Patch is based on a specific set of business needs and context. The comparison uses 288 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing iGainSpark Platform and Patch

iGainSpark Platform, and Patch belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

iGainSpark Platform covers Loyalty Management with Social Media, Customer Feedback Management with Promotions, Engagement Management with Omnichannel, Helpdesk Management with Social Media, etc.

Patch focuses on Loyalty Management, Engagement Management, Social Media Management with Social Media, Communication Management with Social Media, etc.

"The MiracleCartes Team has always been supportive and available for all the implementations. One of our client, a Premium Caf Chain has been able to witness significant increase in Sales in just 6-7 months time of implementation. " - LSL

"With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us acc...ess to how often our customers visit and allows us to send them offers accordingly " - Jeff Sadler

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo iGainSpark Platform

Focus area

Software Failure Risk

  • medium

logo Patch

Focus area

Software Failure Risk

  • medium

About

Loyalty Platform that enables Business to identify and engage with it’s customers

Engage, Reward, and Retain Your Customers

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

11

20

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


customer feedback management

measuring net promoter score


engagement management

engaging and following up


helpdesk management


lifetime value management


engaging on social media


scheduling post to social media


social media management

engaging on social media

scheduling post to social media


sending & publishing communications


communication management

sending & publishing communications



sales document management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase customer life time value

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • mobile

  • offline

  • trade shows

  • on premises

  • phone calls

  • See 5 more
  • website

  • social media

  • e-mail

  • mobile

  • offline

  • trade shows

  • on premises

  • phone calls

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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No Data

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Business Setting