iGainSpark Platform Overview
This is a summary of the comprehensive capabilities and benefits of iGainSpark Platform based on over 113 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
iGainSpark Platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if iGainSpark Platform is right for your needs? Our Cuspera AI engine can evaluate how iGainSpark Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
iGainSpark Platform supports business activities such as:
- Customise Loyalty Program
- Measuring Net Promoter Score
- Engagement Management
- Helpdesk Management
- Create Engagement Based Loyalty
iGainSpark Platform can help you with many business goals, such as Enhance Customer Relationships, Increase Customer Life Time Value, and Increase Sales & Revenue. It can help manage these activities if you use Social Media Omnichannel Promotions etc. for these needs. As a solution, iGainSpark Platform's capabilities include Gamification, Feedback Surveys, and Rewards.
iGainSpark Platform Telecommunications Vertical is its biggest customer base.
Reviews
"We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand " - Fatmah
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well iGainSpark Platform solved their Customer Loyalty Management needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Business Priorities
Enhance Customer Relationships and Increase Customer Life Time Value are the most popular business priorities peers achieved using iGainSpark Platform.
Use Cases
Peers recommend Customise Loyalty Program , Measuring Net Promoter Score , Engagement Management , as the business use cases that they have been most satisfied while using iGainSpark Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customise Loyalty Program with Omnichannel and Social Media |
4.68/5 ★ |
"...The Business Owner can opt and configure any of the available help modes to make customer support for Loyalty Programs simple and easy. ..." Miraclecartes Solution Platform |
| Measuring Net Promoter Score with Promotions |
4.66/5 ★ |
"...The NPS Algorithm helps to know the Promoters, Detractors and Passive Customers! ..." Miraclecartes Solution Platform |
| Engagement Management with Omnichannel |
4.54/5 ★ |
"...The iGainSpark Solution, is a secure Omni-Channel Loyalty Platform which enables Business to identify and engage with it s customers in a manner which is: End to End...." Miraclecartes Solution Platform |
| engaging and following up |
4.37/5 ★ |
"...The iGainSpark Solution, is a secure Omni-Channel Loyalty Platform which enables Business to identify and engage with it s customers in a manner which is: End to End...." Miraclecartes Solution Platform |
| PEER EXPERIENCES | |
|---|---|
| Customise Loyalty Program with Omnichannel and Social Media |
4.68/5 ★ |
"...The Business Owner can opt and configure any of the available help modes to make customer support for Loyalty Programs simple and easy. ..." Miraclecartes Solution Platform |
|
| Measuring Net Promoter Score with Promotions |
4.66/5 ★ |
"...The NPS Algorithm helps to know the Promoters, Detractors and Passive Customers! ..." Miraclecartes Solution Platform |
|
| Engagement Management with Omnichannel |
4.54/5 ★ |
"...The iGainSpark Solution, is a secure Omni-Channel Loyalty Platform which enables Business to identify and engage with it s customers in a manner which is: End to End...." Miraclecartes Solution Platform |
|
| engaging and following up |
4.54/5 ★ |
5+ more Business Use Cases
Our AI advisor, Wyz, harnessed 113 insights from peers and experts to help you assess how these iGainSpark Platform use cases fit your Customer Loyalty Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand Testimonial By Fatmah |
|
The MiracleCartes Team has always been supportive and available for all the implementations. One of our client, a Premium Caf Chain has been able to witness significant increase in Sales in just 6-7 months time of implementation. Testimonial By LSL |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Fatmah Corum Marketing Mauritius |
We are pleased with iGainSpark. It has made seem Customer Engagement (Loyalty) simpler for merchants to understand Testimonial By Fatmah |
|
CEO LSL |
The MiracleCartes Team has always been supportive and available for all the implementations. One of our client, a Premium Caf Chain has been able to witness significant increase in Sales in just 6-7 months time of implementation. Testimonial By LSL |
Video
iGainspark SaaS Loyalty Platform
Popular Business Setting
for iGainSpark Platform
Top Industries
- Telecommunications
- Real Estate
Popular in
Peers used iGainSpark Platform to Enhance customer relationships and Increase customer life time value
Peer and Expert Opinion on Features
for iGainSpark Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (9) |
| Feedback surveys | Read Reviews (9) |
| Rewards | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Gamification | Read Reviews (9) |
| Feedback surveys | Read Reviews (9) |
| Rewards | Read Reviews (5) |
IT and Other Capabilities
for iGainSpark Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (16) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (16) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
| Analytics | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (9) |
| Analytics | Read Reviews (3) |
Software Failure Risk Guidance
?for iGainSpark Platform
Top Failure Risks for iGainSpark Platform
Vendor Profile Details
Company Name
MiracleCartes
Company Website
http://www.miraclecartes.com/HQ Location
407, 4th Floor Sterling Centre, Opp Aurora Towers, M.G Road , Camp, Pune, Maharashtra 411001, IN
Employees
1-10
Social
Financials
PRIVATE
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